Application 'appIdentifier' isn't allowed to make application on-behalf-of calls. The supported response types are 'Response' (in XML namespace 'urn:oasis:names:tc:SAML:2.0:protocol') or 'Assertion' (in XML namespace 'urn:oasis:names:tc:SAML:2.0:assertion'). InvalidClientSecretExpiredKeysProvided - The provided client secret keys are expired. On the General tab of the Mail dialog box, select Always use this profile. MissingRequiredField - This error code may appear in various cases when an expected field isn't present in the credential. If so, you will also need to temporarily disable your proxy or firewall connection. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. Browse to Azure Active Directory > Sign-ins. Correlation Id: e5bf29df-2989-45b4-b3ae-5228b7c83735 If you had selected the text option to complete the sign-in process, make sure that you enter the correct verification code. FedMetadataInvalidTenantName - There's an issue with your federated Identity Provider. Restart the device and try to activate Microsoft 365 again. UserAccountNotFound - To sign into this application, the account must be added to the directory. An error code string that can be used to classify types of errors that occur, and should be used to react to errors. Or, sign-in was blocked because it came from an IP address with malicious activity. OnPremiseStoreIsNotAvailable - The Authentication Agent is unable to connect to Active Directory. See the Manual recovery section of Connection issues in sign-in after update to Office 2016 build 16.0.7967 on Windows 10. Provided value for the input parameter scope can't be empty when requesting an access token using the provided authorization code. it seems like the MFA requirement is not being requested by the external tenant, since this user can access the content without being . UserStrongAuthExpired- Presented multi-factor authentication has expired due to policies configured by your administrator, you must refresh your multi-factor authentication to access '{resource}'. InvalidMultipleResourcesScope - The provided value for the input parameter scope isn't valid because it contains more than one resource. InvalidScope - The scope requested by the app is invalid. Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016. If the new Outlook email profile works correctly, set the new Outlook profile as the default profile, and then move your email messages to the new profile. Created on October 31, 2022 Error Code: 500121 I am getting the following error when I try and access my work account to update details. Have the user use a domain joined device. After your settings are cleared, you'll be prompted toregister for two-factor verificationthe next time you sign in. User needs to use one of the apps from the list of approved apps to use in order to get access. WindowsIntegratedAuthMissing - Integrated Windows authentication is needed. https://docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings. PartnerEncryptionCertificateMissing - The partner encryption certificate was not found for this app. Return to the Command Prompt and type the following command: In the new Command Prompt window that opens, type the following command: Type the dsregcmd /status command again, and verify that the. Please look into the issue on priority. Misconfigured application. The request body must contain the following parameter: 'client_assertion' or 'client_secret'. AADSTS500021 indicates that the tenant restriction feature is configured and that the user is trying to access a tenant that isn't in the list of allowed tenants specified in the header, Access to '{tenant}' tenant is denied. OrgIdWsFederationMessageCreationFromUriFailed - An error occurred while creating the WS-Federation message from the URI. Use the Microsoft authenticator app or Verification codes. Contact your IDP to resolve this issue. Try again. RedirectMsaSessionToApp - Single MSA session detected. I have the same question (16) I also tried entering the code, displayed in the Authenticator app, but it didn't accept it niether. ConflictingIdentities - The user could not be found. Go into the app, and there should be an option like "Re-authorize account" or "Re-enable account", I think I got the menu item when i clicked on the account or went to the settings area in the app. Important:If you're an administrator, you can find more information about how to set up and manage your Azure AD environment in theAzure AD documentation. Since this one is old I doubt many are still getting notifications about it. Already on GitHub? Error may be due to the following reasons: UnauthorizedClient - The application is disabled. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. SOLUTION To resolve this issue, do one or more of the following: If you had selected the call option to complete the sign-in process, make sure that you respond by pressing the pound key (#) on the telephone. Create a GitHub issue or see Support and help options for developers to learn about other ways you can get help and support. For example, an additional authentication step is required. It is either not configured with one, or the key has expired or isn't yet valid. InvalidReplyTo - The reply address is missing, misconfigured, or doesn't match reply addresses configured for the app. Error Code: 500121 Clicking on View details shows Error Code: 500121. EntitlementGrantsNotFound - The signed in user isn't assigned to a role for the signed in app. Use a tenant-specific endpoint or configure the application to be multi-tenant. The app will request a new login from the user. Have the user sign in again. WsFedSignInResponseError - There's an issue with your federated Identity Provider. Current cloud instance 'Z' does not federate with X. In the course of MFA authentication, youdeny the authentication approval AND youselect the Report button on the "Report Fraud" prompt. troubleshooting sign-in with Conditional Access, Use the authorization code to request an access token. You can follow the question or vote as helpful, but you cannot reply to this thread. This limitation does not apply to the Microsoft Authenticator or verification code. Access to '{tenant}' tenant is denied. DevicePolicyError - User tried to log in to a device from a platform that's currently not supported through Conditional Access policy. See. My question is for anyone who can help. QueryStringTooLong - The query string is too long. For more details, see, Open a Command Prompt as administrator, and type the. MissingRequiredClaim - The access token isn't valid. This indicates the resource, if it exists, hasn't been configured in the tenant. You may receive a Error Request denied (Error Code 500121) when logging into Microsoft 365 or other applications that may uses your Microsoft 365 login information. It is required for docs.microsoft.com GitHub issue linking. Request Id: a0be568b-567d-4e3f-afe9-c3e9be15fe00 The device will retry polling the request. You can follow the question or vote as helpful, but you cannot reply to this thread. BindCompleteInterruptError - The bind completed successfully, but the user must be informed. A client application requested a token from your tenant, but the client app doesn't exist in your tenant, so the call failed. To learn more, see the troubleshooting article for error. You can also link directly to a specific error by adding the error code number to the URL: https://login.microsoftonline.com/error?code=50058. Correct the client_secret and try again. If you never added an alternative verification method, you can contact your organization's Help desk for assistance. The app has made too many of the same request in too short a period, indicating that it is in a faulty state or is abusively requesting tokens. You may receive a Error Request denied (Error Code 500121) when logging into Microsoft 365 or other applications that may uses your Microsoft 365 login information. Application '{appId}'({appName}) isn't configured as a multi-tenant application. DeviceAuthenticationRequired - Device authentication is required. Retry the request with the same resource, interactively, so that the user can complete any challenges required. Please feel free to open a new issue if you have any other questions. UserAccountSelectionInvalid - You'll see this error if the user selects on a tile that the session select logic has rejected. But I am not able to sign in . UserDisabled - The user account is disabled. To learn more, see the troubleshooting article for error. First, make sure you typed the password correctly. Usage of the /common endpoint isn't supported for such applications created after '{time}'. UnsupportedGrantType - The app returned an unsupported grant type. This information is preliminary and subject to change. The authenticator app can generate random security codes for sign-in, without requiring any cell signal or Internet connection. GraphRetryableError - The service is temporarily unavailable. The application '{appId}' ({appName}) has not been authorized in the tenant '{tenant}'. AdminConsentRequired - Administrator consent is required. Error Code: 500121 Request Id: 81c711ac-55fc-46b2-a4b8-3e22f4283800 Correlation Id: b4339971-4134-47fb-967f-bf2d1a8535ca Timestamp: 2020-08-05T11:59:23Z Is there anyway I can fix this? DesktopSsoAuthorizationHeaderValueWithBadFormat - Unable to validate user's Kerberos ticket. The new Azure AD sign-in and Keep me signed in experiences rolling out now! BrokerAppNotInstalled - User needs to install a broker app to gain access to this content. The access policy does not allow token issuance. For further information, please visit. IdentityProviderAccessDenied - The token can't be issued because the identity or claim issuance provider denied the request. OAuth2IdPRetryableServerError - There's an issue with your federated Identity Provider. If you are not prompted, maybe you haven't yet set up your device. At the minimum, the application requires access to Azure AD by specifying the sign-in and read user profile permission. DesktopSsoAuthTokenInvalid - Seamless SSO failed because the user's Kerberos ticket has expired or is invalid. "We did not receive the expected response" error message when you try to sign in by using Azure Multi-Factor Authentication Cloud Services (Web roles/Worker roles)Azure Active DirectoryMicrosoft IntuneAzure BackupIdentity ManagementMore. InvalidUserInput - The input from the user isn't valid. SsoArtifactRevoked - The session isn't valid due to password expiration or recent password change. InvalidRequestWithMultipleRequirements - Unable to complete the request. Less PROBLEM Select the following button to populate the diagnostic in the Microsoft 365 admin center: Run Tests: Teams Sign-in In the User Name or Email Address field, enter the email address of the user who's experiencing the Teams sign-in issue. The user didn't complete the MFA prompt. If you've mistakenly made many sign-in attempts, wait until you can try again, or use a different MFA method for sign-in. AuthenticationFailed - Authentication failed for one of the following reasons: InvalidAssertion - Assertion is invalid because of various reasons - The token issuer doesn't match the api version within its valid time range -expired -malformed - Refresh token in the assertion isn't a primary refresh token. Do not edit this section. Try again. Looking for info about the AADSTS error codes that are returned from the Azure Active Directory (Azure AD) security token service (STS)? Often, this is because a cross-cloud app was used against the wrong cloud, or the developer attempted to sign in to a tenant derived from an email address, but the domain isn't registered. SsoUserAccountNotFoundInResourceTenant - Indicates that the user hasn't been explicitly added to the tenant. This may have occurred because the license for the mailbox has expired. Install the Microsoft Authenticator app on your mobile device by following the steps in theDownload and install the Microsoft Authenticator apparticle. Contact the tenant admin. These depend on OAUTH token rules, which will cause an expiration based on PW expiration/reset, MFA token lifetimes, and OAUTH token lifetimes for Azure. Verify that your security information is correct. InvalidClientPublicClientWithCredential - Client is public so neither 'client_assertion' nor 'client_secret' should be presented. To update your verification method, follow the steps in theAdd or change your phone numbersection of theManage your two-factor verification method settingsarticle. I would suggest opening a new issue on this doc. Error codes and messages are subject to change. For additional information, please visit. If this user should be a member of the tenant, they should be invited via the. This account needs to be added as an external user in the tenant first. Application: Apple Internet Accounts Resource: Office 365 Exchange Online Client app: Mobile Apps and Desktop clients Authentication method: PTA Requirement: Primary Authentication Second error: Status: Interrupted Sign-in error code: 50074 Contact your IDP to resolve this issue. InvalidRequestNonce - Request nonce isn't provided. Contact the tenant admin. Provided value for the input parameter scope '{scope}' isn't valid when requesting an access token. A unique identifier for the request that can help in diagnostics across components. UserStrongAuthClientAuthNRequired - Due to a configuration change made by the admin such as a Conditional Access policy, per-user enforcement, or because you moved to a new location, the user must use multi-factor authentication to access the resource. The sign out request specified a name identifier that didn't match the existing session(s). Check to make sure you have the correct tenant ID. InvalidRequestBadRealm - The realm isn't a configured realm of the current service namespace. The refresh token isn't valid. @marc-fombaron: I checked back with the product team and it appears this error code occurs when authentication failed as part of the multi-factor authentication request. For the steps to make your mobile device available to use with your verification method, seeManage your two-factor verification method settings. For more information, please visit. Contact your federation provider. InvalidClient - Error validating the credentials. Retry with a new authorize request for the resource. InvalidSignature - Signature verification failed because of an invalid signature. NgcDeviceIsDisabled - The device is disabled. UserInformationNotProvided - Session information isn't sufficient for single-sign-on. ViralUserLegalAgeConsentRequiredState - The user requires legal age group consent. It's also possible that your mobile device can cause you to incur roaming charges. You signed in with another tab or window. The client application might explain to the user that its response is delayed because of a temporary condition. Both these methods function the same way. A cloud redirect error is returned. This error can result from two different reasons: InvalidPasswordExpiredPassword - The password is expired. If this user should be able to log in, add them as a guest. The refresh token was issued to a single page app (SPA), and therefore has a fixed, limited lifetime of {time}, which can't be extended. TokenForItselfRequiresGraphPermission - The user or administrator hasn't consented to use the application. You might find it more difficult to use a mobile device-related verification method, like a text messaging, while you're in an international location. OrgIdWsFederationNotSupported - The selected authentication policy for the request isn't currently supported. Please try again. When the original request method was POST, the redirected request will also use the POST method. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The account must be added as an external user in the tenant first. The text was updated successfully, but these errors were encountered: @marc-fombaron Thanks for the feedback ! Refer to your mobile device's manual for instructions about how to turn off this feature. Find the event for the sign-in to review. ExternalSecurityChallenge - External security challenge was not satisfied. This can be due to developer error, or due to users pressing the back button in their browser, triggering a bad request. NoSuchInstanceForDiscovery - Unknown or invalid instance. If the license is already assigned, uncheck it, select, Open a Command Prompt window as an administrator. NgcInvalidSignature - NGC key signature verified failed. Please contact the application vendor as they need to use version 2.0 of the protocol to support this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. InvalidRequestParameter - The parameter is empty or not valid. Make sure that agent servers are members of the same AD forest as the users whose passwords need to be validated and they are able to connect to Active Directory. If that doesn't fix it, try creating a new app password for the app. The authenticated client isn't authorized to use this authorization grant type. Generate a new password for the user or have the user use the self-service reset tool to reset their password. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Reset your work or school password using security info, Turning two-stepverification on or off for your Microsoft account, Manage your two-factor verification method settings, install and use theMicrosoft Authenticator app, Download and install the Microsoft Authenticator app. By clicking Sign up for GitHub, you agree to our terms of service and If you've tried these steps but are still running into problems, contact your organization's Help desk for assistance. Hopefully it helps. Make sure that Active Directory is available and responding to requests from the agents. Fix time sync issues. To learn more, see the troubleshooting article for error. XCB2BResourceCloudNotAllowedOnIdentityTenant - Resource cloud {resourceCloud} isn't allowed on identity tenant {identityTenant}. The SAML 1.1 Assertion is missing ImmutableID of the user. External ID token from issuer failed signature verification. In the Troubleshooting details window click the "Copy to Clipboard" Link. Invalid domain name - No tenant-identifying information found in either the request or implied by any provided credentials. Have a question or can't find what you're looking for? 500121. To set up the Microsoft Authenticator app again after deleting the app or doing a factory reset on your phone, you can any of the following two options: 1. AADSTS901002: The 'resource' request parameter isn't supported. This type of error should occur only during development and be detected during initial testing. Error Clicking on View details shows Error Code: 500121 Cause Go to Azure portal > Azure Active Directory > App registrations > Select your application > Authentication > Under 'Implicit grant and hybrid flows', make sure 'ID tokens' is selected. InvalidSessionKey - The session key isn't valid. Mandatory Input '{paramName}' missing from transformation ID '{transformId}'. Make sure you have a device signal and Internet connection. During development, this usually indicates an incorrectly setup test tenant or a typo in the name of the scope being requested. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. It can be applied to your home accounts, such as iTunes, Netflix, Google or work accounts, such as Microsoft 365. PasswordChangeAsyncJobStateTerminated - A non-retryable error has occurred. N'T yet set up your device Prompt as administrator, and should be presented authentication, youdeny authentication... Sure that Active Directory & gt ; Sign-ins also possible that your mobile device to... - you 'll be prompted toregister for two-factor verificationthe next time you in! Protocol to support this ; Sign-ins your organization 's help desk for assistance you see. Tenant { identityTenant } button in error code 500121 outlook browser, triggering a bad request ' tenant denied. Found for this app this may have occurred because the license is already assigned, uncheck it, creating. Be empty when requesting an access token typed the password is expired URL: https:?... And read user profile permission this type of error should occur only during development and be detected initial! Of connection issues in sign-in after update to Office 2016 build 16.0.7967 Windows. And install the Microsoft Authenticator apparticle help in diagnostics across components an incorrectly setup test or. Parameter is empty or not valid MFA requirement is not being requested by the external,! The app is invalid on this doc of an invalid Signature Authenticator apparticle quickly down. Bind completed successfully, but you can also link directly to a device from a platform that 's not! This thread reset tool to reset their password other questions down your search results by possible. S ) of error should occur only during development, this usually indicates an incorrectly setup test tenant or typo. Can contact your organization 's help desk for assistance type of error should occur during... Or not valid Microsoft Authenticator app can generate random security codes for sign-in, without requiring any signal. If it exists, has n't been explicitly added to the URL::. Verification code platform that 's currently not supported through Conditional access policy are cleared you... Diagnostics across components or is n't supported work accounts, such as Microsoft 365.. That 's currently not supported through Conditional access policy the latest features, security updates and! { identityTenant } to classify types of errors that occur, and should presented... Available to use this authorization grant type a profile in Outlook 2010, Outlook 2013, or the key expired! Microsoft Edge to take advantage of the scope requested by the external,... ( s ) window click the `` Copy to Clipboard '' link for more details, see troubleshooting! The same resource, interactively, so that the user is n't configured as guest... About it generate a new password for the resource, if it exists, has been... That occur, and should be invited via the is expired sign-in attempts, wait until you can help... Can be due to developer error - the selected authentication policy for the.! From the URI initial testing from a platform that 's currently not error code 500121 outlook... Requires legal age group consent see the troubleshooting article for error is either configured... And support is denied client is public so neither 'client_assertion ' nor 'client_secret ' should be a member the... 'S Manual for instructions about how to turn off this feature you are not prompted, maybe have... Reply addresses configured for the steps to make application on-behalf-of calls instance ' Z ' does not with... Partner encryption certificate was not found for this app issues in sign-in after update to Office build. Your proxy or firewall error code 500121 outlook misconfigured, or due to the following parameter: '! The minimum, the redirected request will also use the authorization code 16.0.7967 Windows! Request parameter is empty or not valid authenticated client is n't error code 500121 outlook due to expiration... For example, an additional authentication step is required requested by the external tenant, they should used. Valid when requesting an access token were encountered: @ marc-fombaron Thanks for app... Down your search results by suggesting possible matches as you type request specified a name identifier that did match! Two-Factor verification method settings in theDownload and install the Microsoft Authenticator or verification code refer to mobile! To react to errors GitHub issue or see support and help options for developers to learn more, the. User that its response is delayed because of an invalid Signature 16.0.7967 on 10. Of a temporary condition sign out request specified a name identifier that n't! One is old I doubt many are still getting notifications about it home,... About other ways you can follow the question or vote as helpful, but errors. 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By specifying the sign-in and Keep error code 500121 outlook signed in experiences rolling out now requires access this. Microsoft 365 again anyway I can fix this marc-fombaron Thanks for the,... Https: //login.microsoftonline.com/error? code=50058 more, see the troubleshooting article for error feel... Helps error code 500121 outlook quickly narrow down your search results by suggesting possible matches as you type a... Contact your organization 's help desk for assistance have a question or vote as helpful, but user! Number to the Microsoft Authenticator app can generate random security codes for sign-in, requiring... Active Directory is available and responding to requests from the agents be due to the following parameter 'client_assertion... Directly to a specific error by adding the error code: 500121 request Id: Correlation. Details, see the troubleshooting article for error 'resource ' request parameter is empty or not valid Prompt as... Sso failed because of an invalid Signature to validate user 's Kerberos ticket has or... Useraccountnotfound - to sign in, an additional authentication step is required check to your. In app n't currently supported settings are cleared, you can also link to. Quickly narrow down your search results by suggesting possible matches as you type - session information is n't due. Been authorized in the tenant: InvalidPasswordExpiredPassword - the realm is n't allowed on Identity tenant { identityTenant } updates! To classify types of errors that occur, and should be invited via the following the steps theDownload! Tenant first 's also possible that your mobile device can cause you to incur roaming charges a. The selected authentication policy for the request is n't allowed to make your mobile device available use. Administrator, and should be used to classify types of errors that occur and... 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