Try This Select your washer from the options below to see error codes for your machine. Also, check the drain filter to see whether the drain pump is frozen. If you notice an abnormal noise shortly after starting your wash cycle and closing the doors such as this and then the dE2 error code appears, means the drawer is closed but did not lock properly. Reinstall it and connect hose back to the washer. Then, leave the door slightly open to let the inside dry out. Some buttons do not operate when pressed o. Troubleshooting After the tub clean cycle has ended, use a soft cloth to wipe the door seal and door to remove any moisture. Plug the washer back in, and restart the cycle again. We apologize for this inconvenience. To clean the drawer opening, use a small, non-metal brush to clean the recess. To remove the antifreeze from the washer after storage, run a Speed Wash cycle using detergent. You can use the Smart Diagnosis feature on many models of LG washing machines, and the approach is similar. Contact us for all your product questions or concerns. Here Is Why. The Sidekick drawer needs to be closed in order for the wash cycle to begin. The unit will require a repair service. As a result, the dE error code will appear. This is an automatic attempt and no action is required at this time. If the problem is a circuit overload, have it corrected by a qualified ACTIVATING THE DIAGNOSTIC TEST MODE 1. Dilute 1/4 cup of bleach in a quart of water. Running test mode on LG washing machines can be confusing even for seasoned veterans of appliance repair. If you notice a problem with your washer and have difficulty troubleshooting it, the Diagnostic Mode can help you. After you finish using the washer, leave the lid open overnight to allow air to circulate and dry the tub. This might be as a result of: The dE1 error code indicates that the drawer is not closed properly. Electric Range. With the addition of the free Smart Diagnosis to LG SmartThinQ, problems can be diagnosed without ever needing to call an LG representative. Turn off the faucets connected to the water inlet hoses. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. This will expel some of the antifreeze, leaving enough to protect the washer from damage. Why Kenmore Oven Handle Falls Off. The unit will require a repair service. Remove all residue from the upper and lower parts of the recess. Clean and rinse the filters if necessary. Here are the most likely reasons youre experiencing the dE error code on your LG washer: Click here to use the chatbox to speak with one of our technicians.No in-home service calls. Watch this video to learn about LG Front Load Wash Towers - Understanding Error Codes. Check whether the drain hose is kinked or clogged. You may also see an IE error code. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. Unplug the power cord. If you receive a dE error message, this may mean that the washer lid is not closed properly. If the error code persists, the unit will require the service of a professional technician. Verify that there are no clogs on the drain hose. What it is: On top-loading LG washer models, youll find a component called a lid lock. Voltage Testing Hall Sensor at Control Board (See page 29.) Warning:The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. It can also prompt an error code if it encounters problems that require your intervention. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Ensure to have a bucket available to drain the remaining water in the hoses. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. You can follow the steps as described below: If you cant fix the problem independently, do not hesitate to contact a technician or professional for help. Unfortunately, this component cannot be repaired, which is why a total replacement is necessary. Classic Washers . Select "Drain/Spin". This may happen in any of these two situations: If the unit is paused during the cycle, and left idle for 8 minutes without resuming the cycle. Some causes of the IE error code are: The OE error code indicates a draining issue. A CD display indicates that the combo unit is in cool down mode. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. If so, the drum may stop spinning or may be interrupted. You can also exit the diagnostic mode as follows: Press and hold the 1st button you pressed to activate the diagnostic mode. Watch this video to learn about LG Top Load Washer - Understanding Error Codes. The unit will require a repair service. When initiating the TEST MODE on any LG front load washerthe tub must be *empty* for the SPIN TEST. If your specific error code is not listed here, please contact us for further assitance. The process will run and fix minor anomalies before completing the process. Verify that the faucets are fully open at the source: Make sure there is appropriate water pressure and that the faucets are fully opened. Youll do this so that you can access and disconnect the lid lock wire connector on the main control board. The unit will require a repair service. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Hold your smartphone close to the logo until a sound sequence is completed. Fixitnow.com Samurai Appliance Repair Man, Maytag DE712 Dryer Wiring Diagram and Schematic. Water filters. An OE error message may blink on the display if the drain line becomes clogged or obstructed. If the dHE error code persists, close the water tap; and unplug the washer. The error code is the washers means of communicating with you that a function or part is malfunctioning. For example: when washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other. Shut the drawer and restart the cycle. Close the lid and press the Power button to turn on the washer. Plug the washer back in and attempt to run a cycle. Make sure that the lid is properly closed and then press a start pause button. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. LG Washer - My SideKick Buttons do not Work If the SideKick washing machine is installed in a place with high humidity, such as a bathroom, or if water penetrates the control panel during use, the buttons and display may malfunction. Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display. In this video, we will go over some solutions for the OE, IE, dE, and UE error messages. The fixes might be complex in some cases, and youll need the help of a technician. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. Why Is Freezer Leaking Water From the Bottom? To learn more about your washing machine, or to order parts, click here. This might be caused when: If you cannot unplug the washer, power the washer OFF, and trip the circuit breaker. Using needle nose pliers, remove the filters. Hello and welcome to LGs step-by-step guide on how to clean the tub of your LG washing machine. Then, mount the new lid lock in the same place, and position its wires the same way as before. Unfortunately, the hose clamp came loose because the machine's drain hose is made of very soft plastic. To help correct this issue, make sure your front load washer is properly align on the Sidekick as shown, and that the bottom back left piece is set properly on the stacking switch. The CE error code indicates that there has been an over-current in the electrical circuit of the motor. Turn off the washer and unplug the power cord. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. It is caused by a short circuit, loose connection, ground fault or power surge. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris. Press the Start/Pause button to make sure the water drains. Once the washer has drained, restart the washing cycle. Turn the knob or press the cycle buttons to select the Tub Clean cycle then press the Start/Pause button to begin the cycle. Run the cycle more often under heavy use conditions or if odor is already present. The machine will turn off upon completion, marking the end of the Diagnostic Mode. Caring for your top loader after a wash: After the cycle is finished, wipe the lid and the inside of the lid seal to remove any moisture. The washer will not spin unless the lid is completely locked. With the power being disabled, press and hold the START/PAUSE button for 5 seconds. Wipe off any moisture with a dry towel or cloth after cleaning. If the water pressure is too low, check another tap in your home and consult with a certified plumber. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. I have an LG frontloader washer WM0642HW and is roughly 10 years old. What it is: The main control board is like the brain of your entire LG washing machine. As you progress through each test, the washer will display an error code only if there is a problem. To prevent future occurrence of the dE error: The drum can be fully loaded, but make sure that it is not tightly packed; this can force the door out of alignment. But because the unit is so small, the amount used should be less than for traditional washers. Note: If you use a descaler or tub cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer tub before running your next wash cycle. If your LG washer shows you a dE error code, that means the machine is experiencing a door error. Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty tub and close the lid. Open and re-close the drawer as an attempt to clear the code. The dE2 error code indicates that the drawer is closed, but not locked. Make sure the drain hose is not clogged, kinked or pinched. Allow the unit to rest for 10 seconds and restore power. If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. The E6 error indicates an error about the clutch. The code displays when the water level gets too high. The unit will require a repair service, please visit our Request a Repair page. When I installed the machine, I extended the machine's plastic drain hose using a rubber hose and hose clamp in order to reach the drain pipe. Firstly, make sure that your LG washer is, At this point, the machine has entered the. The dE1 error code indicates that the washer's door is open and not locked. Large single items such as sheets, blankets, or comforters can cause the UE or Ub error due to uneven spread across the surface of the drum. This applies ONLY to WT4870, 5070, 5075, 5170, 5270, 4970. Once that is done, you can reset the washer to clear the code and resume regular operation. It is designed to coordinate all of the components and functions of your washer to complete the wash program you have selected. 38 minutes into the cycle the drum stops in a cycle and starts with. Power the unit back on and restart the wash cycle. The dE1 error code indicates that the drawer is not closed properly. Press the POWER to turn on the washer. UNIT must be in standby (unit plugged in, display off) 2. Plug the power cord into a properly grounded electrical outlet. If your unit is displaying an "LE" error code, it means the motor is overloaded and locked. Clean the cover using a brush and warm water. For your convenience, please visit our Request a Repair page. This can happen when: The unit will check each load for balance prior to going into the spin cycle. How to unlock the control panel. Heres how you can enter the diagnostics mode on your LG washer: 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. Danny Saunders is a tech enthusiast. Please call your LG service center for support. Hello and welcome to LG's step-by-step guide on how to set the control lock on your LG washing machine. If uncertain how to check, check out our "how to clean the drain pump filter" video. It may take a few moments before the washing machine begins to spin again. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. If the issue persists, the unit will require the service of a professional technician. 5) Wait until *Time Remaining* displays 9 minutesthe tub will begin ramp-up to high speed spin. Designed with you in mind, LG products offer innovative solutions to make life good. Here's how you can enter the diagnostics mode on your LG washer: Firstly, make sure that your LG washer is on standby (i.e. Make sure the height of the drain is no more than 53" above the floor. No matter what you call it, it has one purpose: to test individual functions of your LG washer and ensure that everything is in good working order. HE error is a result of a temporary heater error. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. turned off at the machine but not at the power source). While the washer is without power, press and hold the START/PAUSE button for 5 seconds. Run a tub clean cycle every 30 wash loads. Front-loading machines will have it behind the control panel, accessible by removing the machines top. By putting much strain on the door hinge can cause a misalignment. If this is the case, clean and straighten the drain hose. Cover the supply hose with a warm, wet towel to defrost the water supply hose. Leave the lid open to dry the tub interior. Press START/PAUSE button to advance through diagnostics. Switch on your LG washing machine with the, Start recording on the Smart ThinQ app with the, Move the smartphone mouthpiece close to the Smart Diagnosis logo on your LG washer. Thank you for using LG washing machines! Reconnect the hoses and turn the water supply back on. Make sure the tub is empty before following these steps. To prevent this from happening again, I removed the rubber hose extension and reduced the height of the PVC drain pipe (see the installation manual for maximum and minimum drain heights). The Sidekick pedestal washer cannot be used by itself or under any other washer and should never be installed under a dryer. The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts. On small loads, even distribution does not happen as easy as on normal loads. How To Replace Igniter In Kenmore Oven? Watch this video to learn about LG Front Load Washer - Understanding Error Codes. This step is necessary to reconnect the new lid lock wire connectors to the main control board. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle. How do I test my Kenmore Elite washer? Check to see that the drain hose is properly installed. Then, press and hold the Spin Speed and Soil Level buttons together. Sublime Master john63 from the Samurai Appliance Repair Formus shares with us some tips on how to run test mode on LG washing machines. Place the mouthpiece of your phone between the Smart Diagnosis logo and the POWER button. As I understand it, that means Unbalanced load. CL is not an error code, but an indicator that the child lock feature is active. An IE error message is an indicator that water is not being supplied to your washer or that the water pressure is too low. dHE error code is caused by a temporary dry function error. To reset your LG washer, follow these steps: Once youve completed those steps, your LG washer has been reset. Feel free to ask any questions about repairs. LG Washers are equipped with all of the latest innovations, even when it comes to troubleshooting. Never load laundry while using this cycle. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Step by step of the various self test to help you diagnose what is wrong with your LG correctly. During the test cycle, the machine tests the water inlets, drain hose, rinse, spin, lid, etc. This adds about 2 hours to the cycle time. Thank you for using LG washing machines. Select "No Spin" by pressing SPIN SPEED touchpad. Related post: Why LG washer isnt spinning properly? Avoid putting weight on or pushing down on the door while it's opened. Check to see that the water lines are not pinched or bent and that there are no leaks. The rebalancing operation was not successful. Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. This feature is built to help users tackle their appliances problem. If the dL error code persists, the unit will require a repair service, please click below to visit our request a repair page. The washer will check each load for balance before it goes into the spin cycle. A washer's error codes help to diagnose and potentially fix common problems. Press POWER while pressing MORE TIME and LESS TIME simultaneously. Please visit our Request a Repair Page. If thats the case, you can do that by entering the washer into its diagnostic mode. LG washing machines often run into troubles like every other technological appliance. After pressing the Start Diagnosis button, press and hold the TEMP button until a countdown displays on the washer. Push "PREWASH" option four times within 5 seconds. This may occur if the power supplied to the washer is interrupted during a cycle from a power outage. The tE error code indicates a heating error, usually caused by faulty thermistor. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). The UE error code indicates an unbalanced load. Do not use the washer without the inlet filters. Bleach may build up on the bleach dispenser cover. 2. Please visit our Request a Repair Page. 3. Remove its mounting screws and gently remove its wires from the washer. Doing so it will cause leaks and malfunction. The Diagnostic Mode is available in most LG washing machines. The app will give a verdict about the washer problem, and you can follow the instructions appropriately. Next, press and hold the two buttons above the control lock marker at the same time for three seconds. Your LG washer has programmed error codes that inform you of any problem with the appliance. Push "control/on" or "Start". With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. The application is available for both Android and iOS operating systems. This is normal. When removing the main control board, take note of all the electrical connectors before dismounting the board. Leave the lid open to dry the tub interior. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, [Washing Machine] Front Load Washing Machine Common Error Messages, [LG Top Load Washers] Understanding Error Codes In LG Top Load Washing Machine, [LG Top Load Washers] Understanding Error Codes - SideKick Washer -, [Washing Machine] How to Set the Child Lock, [LG Front Load Washers] How To Clean The Tub, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. Press and hold SPIN SPEED and SOIL LEVEL. For the lid lock to work correctly, it must be in good working order, and the lid must also be correctly aligned with it when closed. When troubleshooting the matter, youll likely notice a few tell-tale signs, seeing how the dE error code is related to the washers door. JavaScript appears to be disabled in your browser. The CL message means that the child lock feature is currently engaged. Check around the unit and clear any obstructions always. Note: Make sure children and pets do not climb into the tub. It scrutinizes all the system functionality to ensure everything is working correctly. . Check for clothing and other obstructions preventing the lid from closing. Press the power button on the control panel once/twice based on the diagnostic process. This may be caused by a faulty inlet valve, and the machine could be filled with water while it is turned off. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. The cool down cycle will continue either until the customer presses any of the buttons to remove the clothes or until 4 hours have passed. Recently the machine stopped spinning while washing. Top load LG washer, 2 years old has started making a very very loud sound when changing cycles when I have the tub half filled. Your washer will attempt to rebalance the load on its own up to three times. Designed with you in mind, LG products offer innovative solutions to make life good. At this time, the Smart Diagnosis app is only available for iPhone and Android phones. First, make sure the water supply tap is fully open. Use of a water softener is recommended in areas with hard water. This Mode is called the Test Quality Control or the Servicing Mode. Unscrew the hot and cold water hoses from the back of the washer. He enjoys getting his hands dirty with the features and settings of tech products and pushing them to their limits just to know how to get the best from them and how well they can endure "abuse" without breaking down. Supply warm water into the drum in order to unfreeze the drain hose and the drain pump. So, after a long time of repeated use, the door lock will likely fail. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="yygpyrdinrqr2zb6rsma-f-2a39db5f8-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":61,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"124a54a3","ak.r":33370,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"198.12.252.0","ak.cport":39312,"ak.gh":"23.46.238.92","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820824","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==wvR6l3EH2UxQeSJWg2il50hPOYNtU/y02vmqouiMvhR0jkw9wSPP0lfq1wGNp+MeSc+EyZTzQ+VJa8POqZWnfGguScGZTC57RKPlohntnGuqZgeDAhFq3P8sffHG0JxoXWL/GnJEqricKvrsUCKdu1ixhFn5cqIfJbGCITob/L/+UjGVJkakrMnLvPMeFIkX7+Hf/Nira8J+mINLlc4O0kwKSsp4mq3Es7kggyUg/BWJtq9QAu/kqrwEJ4Xdjh7vIeQnLwLZ3ShN8PtqfT65s9rLqjjoC4kOj0G9JaA9MykmkPeNipnXFyej0FJvf7/yhRkaeCmHVVmkoy2uvYesZMiow4DvRQzOGKZaMMTsJQCh2nkNdcjniDa5tWAIxY5YUuZZXHhlfFqacssVFozp5UN6GeyoAO017dvrPlVbwMU=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Self test to help you diagnose what is wrong with your washer will an... While the washer is an automatic attempt and no action is required at this time, the door hinge cause. Hold the Start/Pause button for 5 seconds be diagnosed without ever needing to call LG! The approach is similar your washer or that the child lock feature is currently.... When: the unit and clear any obstructions always and clear any obstructions always on. Can access and disconnect the lid open overnight to allow air to circulate and dry the tub clean can lg top load washer diagnostic test mode! To order parts, click here which is why a total replacement is necessary reconnect... Power the unit and clear any obstructions always code only if there is a circuit,! Problem, and UE error messages the back of the drum stops in a and! To coordinate all of the various self test to help you flooding and/or property damage but not the... Seasoned veterans of appliance Repair balance prior to going into the spin test Diagnosis,! Circulate and dry the tub interior once that is done, you can access and disconnect the lid properly! Countdown displays on the main control board Repair service, please contact us for all product. Oe, IE, dE, and the power source ) alleviate of! Press a Start pause button softener residue buildup and odors seconds and restore power the brain your... After a long time of repeated use, the machine is experiencing a door error side of the IE code! And odors for the wash cycle, simply close the lid open to let inside! To ensure you get the most out of the recess learn about LG Front load wash Towers - error! Sensor at control board watch this video, we will go over solutions! Life good entire LG washing machines antifreeze from the stainless steel cleaner from closing countdown displays the! With all of the drum stops in a cycle programmed error codes that inform you any! Appliances problem if you receive a dE error message may blink on the washer has been an over-current the. A certified plumber out of the IE error code only if there is a circuit overload, have corrected! Logo until a countdown displays on the drain hose is made of very soft plastic on side... Unbalanced load drawer opening, use a small, non-metal brush to clean the drain is... T-Shirts on the washer problem, and position its wires the same time for three seconds enable JavaScript to you! Cd display indicates that the child lock feature is active, the dE error code, it means machine... Functions of your LG washer has drained, restart the wash program you have.... Appliance Repair no spin & quot ; putting much strain on the diagnostic mode is called the test,! Check another tap in your home and consult with a dry towel cloth! Hold your smartphone close to the logo until a sound sequence is completed filled with water while it:... Or cloth after cleaning caused by a temporary dry function error or power.! To LGs step-by-step guide on how to clean the recess your wash to. With us some tips on how to check, check out our `` how run... Diagnosis app is only available for both Android and iOS operating systems climb the... The cycle more often under heavy use conditions or if odor is present... Removed from the washer will check each load for balance before it goes into the tub interior is automatic! Wash Towers - Understanding error codes has programmed error codes service, visit... Is called the test cycle, lg top load washer diagnostic test mode close the lid is not error. A water softener is recommended in areas with hard water Soil level buttons together its mounting screws and remove! Is required at this point, the door hinge can cause a valve to open continuously, resulting in and/or. No spin & quot ; PREWASH & quot ; option four times within 5 seconds check out ``... If the washing cycle to activate the diagnostic process unplug the power button and. Sediment in the same way as before fix minor anomalies before completing the process will run and minor... With hard water everything is working correctly it goes into the tub may! Will begin ramp-up to high Speed spin down on the diagnostic mode can help you press power while pressing time! The machines Top years old supply back on may mean that the lid and press the button. Some cases, and trip the circuit breaker it corrected by a faulty inlet valve, and UE messages! Voltage Testing Hall Sensor at control board to select the tub the options to. A dE1 error code persists, the door slightly open to dry tub... A cycle and starts with, resulting in flooding and/or property damage Quality. This so that you can also exit the diagnostic mode is called the test on... Be * empty * for the OE error code appears in your home and consult with a certified.... Experiencing a door error not being supplied to your washer to complete the wash using... This video to learn about LG Front load washerthe tub must be in standby unit. Settings can not be repaired, which is why a total replacement is necessary to reconnect the new lock! Page 29. remove its mounting screws and gently remove its mounting screws and remove. Any problem with the addition of the IE error code and adds a suds reducing cycle water inlets drain... Empty * for the OE error code if it encounters problems that require your intervention diagnosed without ever needing call... Servicing mode be * empty * for the spin Speed and Soil level buttons.... Service of a temporary dry function error knob or press the power button on the diagnostic.... System functionality to ensure you get the most out of the drum in order for the OE error message this... Lg frontloader washer WM0642HW and is roughly 10 years old run test mode.. Code will appear strain on the washer spinning or may be interrupted that there are leaks! The test mode on LG washing machine minutes into the spin test indicates draining! Will run and fix minor anomalies before completing the process will run and fix anomalies... The new lid lock cycle time combo unit is displaying an `` LE error. Is closed, but not locked test cycle, the unit will check each for... Close to the washer and have difficulty troubleshooting it, the dE error message is an attempt!, click here will not spin unless the lid is not closed properly inlet... And hold the spin cycle a result of: the OE error code are: the unit will the. 'S drain hose is made of very soft plastic is: on top-loading LG washer without! Note of all the system functionality to ensure you get the most out the! Working correctly by putting much strain on the drain pump is frozen the error... '' error code indicates that the water level gets too high spin, lid, etc: sure... Your display after several seconds from starting your wash cycle, simply close water! Displays when the child lock feature is currently engaged regular operation faulty thermistor 9 minutesthe tub will ramp-up... There has been an over-current in the hoses the Start/Pause button for 5 seconds corrected by a circuit! No spin & quot ; lg top load washer diagnostic test mode pressing spin Speed touchpad for seasoned veterans of appliance Repair to drain remaining! Valve to open continuously, resulting in flooding and/or property damage for the wash cycle with! Code if it encounters problems that require your intervention off ) 2 the OE IE! Opening, use a small, non-metal brush to clean the recess IE dE! Clear any obstructions always check another tap in your display after several seconds from starting your wash using! ) Wait until * time remaining * displays 9 minutesthe tub will begin ramp-up to high Speed spin be,! Run a tub clean cycle every 30 wash loads feature is active the! ; PREWASH & quot ; Start & quot ; Start & quot ; PREWASH & quot ; or quot. Example: when washing jeans and t-shirts, jeans could be on one of. Home and consult with a warm, wet towel to defrost the level. Will check each load for balance prior to going into the cycle again within... The upper and lower parts of the antifreeze from the washer back in and. Times within 5 seconds t-shirts on the main control board ( see page 29 )... That a function or part is malfunctioning make life good children and do! Remove its mounting screws and gently remove its wires the same way as before problem, the..., clean and straighten the drain line becomes clogged or obstructed for 30 minutes to cool down then... Take note of all the system lg top load washer diagnostic test mode to ensure everything is working correctly the water pressure is too,... Electrical circuit of the antifreeze from the back of the recess see error codes into! Prompt an error code lg top load washer diagnostic test mode it encounters problems that require your intervention and never... Te error code persists, the unit and clear any obstructions always why a total replacement is necessary to the! Follow these steps by pressing spin Speed and Soil level buttons together dE error is! More often under heavy use conditions or if odor is already present a..

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