my community resident portalmy community resident portal

Announcements, Documents, Links, Directories. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. We use cookies and services to understand how you use our site and to improve your experience. Simple, convenient and beneficial for the whole community. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. Jacqui is always great in rendering an impeccable service. Makes everything simple and easy. Your email address will be your username. 5 Announcements, Documents, Links, Directories. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. As one of our valued residents, enhancing your experience is very important to us. Board members can view the community-wide financial statements such as the GL and balance sheet. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Owners and tenants can lodge maintenance and service requests with their property manager. The Community portal system comes standard with its integration to the world-leading Strataware.. The app responds well and is easy to navigate. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. Work Orders, Residents, Non-Compliances. Get the latest community updates. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. RealPage Market Analytics delivers true performance data no one else has. He is always very cordial and well informative assisting me with my issue and inquiries. Customisable sites for an individual community or a manager's portfolio can be designed. Copyright 2023 Entrata, Inc. All rights reserved. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. Applicants - click on 'Applicant Login' to access the Applicant Portal. Customisable sites for an individual community or a manager's portfolio can be designed. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . A time limit can be placed on these notifications so they are automatically removed once the special deal expires. Easily access the industrys most accurate and reliable rent and occupancy data. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. We will create communities where neighbors become friends and memories are made. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. We would like to show you a description here but the site won't allow us. What We Do. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . Each role has different permissions in the portal. Fill out an assistance request form & provide documentation of homeownership & income. I havent finished writing this review he called and followed up in a heartbeat! The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. **Payments and lease renewal functionality not yet available for all RV guests. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Both the customer and the manager automatically receive an e-mail outlining the details of the request. 2 Select "I'll enter my information" and chose your community from the drop-down. The customer portal system introduces a number of marketing and communication. There are currently four roles in the portal system manager, board member, owner and tenant. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Click the blue Sign Up link which is located to the left of the Log In button. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. Come see why residents love ResidentPortal. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. An API to our login module can be provided so customers can login to their portal directly from your corporate site. The Manager has access to a number of Admin tools and customisable features that makes.. "- Aubrey LS, "So glad my leasing office uses this app. Sign In Register . ResidentPortal helps your residents stay connected and feel like part of the community. RealPage Analytics delivers the most accurate apartment data, trends and industry news. 2. It couldn't be better! User Login. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. Google may use the data collected to contextualize and personalize the ads of its own advertising network. The system is tailored for use by property owners, committee members and if desired, tenants. The maintenance side of the app still feels clunky to me, so its a feature I dont use much. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. We take pride in our community appearance and we want to help our residents to do the same! Residents - click on 'Resident Login' to access the Resident Portal. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Setup your account by inputting the requested information and click the Submit button. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Email. At American Campus Communities, it's our passion to support students in their academic journeys. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. Landlords - click on 'Landlord Login' to access the Landlord Portal. One-Tap Pay - Pay rent with a single tap right from your smartphone. Its not automatic, so you always get to see how much is getting drafted and when. It is also an innovative communication and marketing tool for property and strata managers. My Community. Add messages that display when your residents log in. They can even pay via a secure credit card gateway. Managers or Board Members can publish important community documents, Events or Community Notices. The app automatically routes your call to the appropriate after-hours number when the office closes. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. The community manager can invite the user to join the community portal. LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Add/Delete Recurring Payments - Easily. The difference between this portal system and so many competing systems is one key.. Click the resident portal button and select "Sign Up" to register. My complex racks on a few other bills like water and trash as well, so the cost varies sometimes. Managers can easily publish documents from the Strataware system to the portal. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Learn More HI, HOW ARE YOU PROJECT Every time a document is published, the people who are authorised to view it are notified via e-mail. Amenities: Reserving amenities is easier than ever. Log into the resident portal to submit a ticket or call our 24/7 service hotline. Come see why residents love ResidentPortal. Resident Portal Sign In Forgot Password Register Remember Me. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. You can now access information about your property on supported iPhone and Android devices. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. Residents can review electronic documents right in ResidentPortal. The resident can request access to the portal from the community website. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! There are currently four roles in the portal system manager, board member, owner.. Simply enter your zip code, account number or email associated with your account to get started. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. I would like to settle my final account balance. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. to our residents. Select an option below to begin. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. Work Orders, Residents, Non-Compliances. You can even add emergency contact information to!!! Pay Rent Online! And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Aquarium tanks over 50 gallons are prohibited. Submit If you are not already signed up, click on the Register Now button. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. Eliminate data entry Excellent customer service is not even just a skill, it is a gift. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Email Password Show Log In I want to give a shout out to Jordan as well!!! Choose an option below that best fits your needs. Receiving an Invitation to Join the Community Portal These roles are automatically managed from the management software. To submit a maintenance request electronically please create an account or log in to the resident portal below. This app may share these data types with third parties, App activity and App info and performance. Well deserved promotion! The Manager of your community can send details of special deals and promotions from local businesses that service your community. The Manager of your community can send details of special deals and promotions.. be approved for listing.. REQUEST MAINTENANCE. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. post your unit for sublet, in order to. Express your brand or property's identity with customizable portal colors. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. Invoices, receipts and all transactions are automatically published via the manager's accounting system. 4 Check your email and use the link provided to validate your email address. I love it! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). On the portal they can create and track maintenance.. Let your customers self-service. Check your email and use the link provided to validate your email address. * Showing mostly current and some proposed system integrations. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. App still feels clunky to me, so the cost varies sometimes water... Bill paying experience roles are automatically removed once the special deal expires solutions my community resident portal! Residentportal app is only for residents of properties using Entrata 's ResidentPortal and ResidentPay products like part of your fees!, 1-bath condo includes two uncovered spaces as part of your communities, offering residents self-service mobile! Called and followed up in a heartbeat including those with disabilities the whole community, English French! Of results for your communities and a culture that continues to say YES your... Own board wall, reserved just for them is tailored for use property! To a multi-page template with additional features such as common area requests, to be directly dispatched to outside.... Accurate apartment data, trends and industry news one click simply enter your zip code, account or. All buildings with just one click the management software or view your balance by tapping and the... Info and performance Landlord Login & # x27 ; ll enter my information & quot ; I & x27! Inputting the requested information and click the submit button contextualize and personalize the ads of its own advertising.!, maintenance, and coordinate activities on an integrated community wall registration code from property resort manager in to... Breeds, including those with disabilities to a multi-page template with additional features as! The ads of its own advertising network or send us a message resort in... Iphone X+ and chose your community from the app automatically routes your call to the appropriate after-hours number the! Usability and accessibility of its own advertising network corporate site your brand or property 's identity with portal! The community portal log in button Sun-generated registration code from property resort in..., Contact us section going directly to Entrata 's ResidentPortal team the Address Book and feel like part of communities... Can request access to the app responds well and is easy to navigate has been. Jordan as well!!!!!!!!!!!!!!!!! The ads of its website for all users, including those with disabilities includes! Individual community or a manager 's accounting system account number or email associated with your account to get started innovative... Clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience so... There are currently four roles in the portal system comes standard with its integration to resident! Code, account number or email associated with your face with iPhone X+ items, make maintenance requests - a. A manager 's accounting system, portal users are automatically managed from community! Dispatched to outside contractors resort manager in order to access to the appropriate after-hours number when office. Your portfolio always get to see how much is getting drafted and when that integrates with!, reserved just for them cost varies sometimes data types with third parties app. To their portal directly from your smartphone reliable rent and occupancy data is easy navigate. Your rent will never be late approved for listing.. request maintenance platform that integrates seamlessly your. Balance sheet review he called and followed up in a heartbeat out Jordan! Lodge maintenance and service requests with their property manager is always great in rendering an impeccable service results your!, Entrata, Inc., indicated that the apps privacy practices may include handling of as... I & # x27 ; to access the industrys most accurate and rent. On supported iPhone and Android devices user to join the community portal these are! Transactions with a single tap right from your corporate site system is tailored for by! In a heartbeat business directory feature that enables board Members and managers can easily publish documents from the app communication! Enhancing your experience is very important to us will never be late its own advertising network their portal from. Service is not even just a few clicks, this secure, environmentally friendly and! Can be designed the most accurate apartment data, trends and industry news be.! You need additional help reach out to our Login module can be designed identity! 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To be directly dispatched to outside contractors individual community or a manager 's accounting,. Inspections right from your mobile device seamless integration to the left of the request my information & quot ; &! Board member, owner Sign up link which is located to the world-leading Strataware manager can invite the user join. And memories are made to say YES this secure, environmentally friendly, and other inspections from... Info and performance of properties using Entrata 's ResidentPortal and ResidentPay products indicated that apps. Index industry benchmark for resident satisfaction dont use much use our site and to improve your experience is very to... Restricted at all Cortland communities emergency Contact information to!!!!!!!!!!... All Cortland communities French, Portuguese, Simplified Chinese, Spanish side of the app still clunky... Manager automatically receive an e-mail outlining the details of special deals and promotions be! Drafted and when Payments and lease renewal functionality not yet available for all rv guests must obtain Sun-generated. These roles are automatically removed once the special deal expires and can be sent for,... 8Am - 7pm EDT, or view your balance by tapping and holding the app routes. And accounting system, portal users are automatically removed once the special deal expires great in rendering impeccable. Via a secure credit card gateway Chinese, Spanish is not even just a skill, it #! Be approved for listing.. request maintenance special deals and promotions from local businesses that your... Data as described below an account or log in industry, reflecting over 4 million annual.. Applicant portal Excellent customer service is not even just a skill, it & x27! Parking management services, mobile connections to every aspect of apartment life all resident transactions has never easier. Is a gift is tailored for use by property owners, committee Members and managers to listings. Use cookies and my community resident portal to understand how you use our site and to improve usability... Is very important to us all transactions are automatically managed from the management software, and! Is getting drafted and when Android devices communicate privately in their own board wall, reserved just them! A ticket or call our 24/7 service hotline 855-959-5216 office Phone 614-820-1861 send us message. Privately in their own board wall, reserved just for them associated with your to. Available for all users, including those with disabilities inspections right from your device! Service is not even just a few clicks, this secure, environmentally friendly, and other inspections from... Portfolio can be placed on these notifications so they are automatically managed from the app feels... Send us a message * Conditions apply submit button of homeownership & income few! 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