Any ideas? If so click update to download the latest version. It stopped working and nothing I do to reconnect it is working. After about two hours of uninstalling and re-discovering each of them, they worked for about 24 hours before it happened again. They can perform a factory reset by visiting Settings and then System Advanced Reset Now go to the App Store or Google Play, find and install the latest version of the app. 1. If youre having issues connecting to the Alexa Server, this post has provided you with a few troubleshooting steps that might help. This thread has been locked for further replies. Ive decided to keep the Alexa for a timer and weather and news alerts. It is important that you double check your Wi-Fi connection because if there is a related error, it could indicate that is where the problem is stemming from. (hint: someones calling! For Echo and Alexa, go to devices and choose Echo & Alexa.. Reconnect your smart home device to Alexa in the He is very passionate about Apple devices and Homekit Eco System. Select Skills & Games from the menu. If the above steps do not work and your Alexa device still doesnt respond, you can 3. All 3 of my echo dots stopped working at the same time I went on my phone Alexa app and cant even get on that I ha e done everything! Reconnect your smart home device to Alexa in the Alexa app. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-leader-1','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-1-0');Your Alexa device runs on internet connectivity, so if your Wi-Fi password was entered incorrectly, it would have a negative impact. If youre having trouble connecting your smart light to the app, its likely because of a software update. Alexa servers are down Poor internet connection Device is muted Voice is not recognized Software glitches How can you fix your unresponsive Alexa device? In this instance, there are a few things to try . Even using your Alexa app to activate smart devices might not work. But Im sending the smart bulbs back. To begin troubleshooting, if your Alexa device isnt responding, check the cords. As you can see above, updating the app version usually doesnt require you to set up the device again -whereas this approach will. Sometimes recycling the lamps, sometimes rebooting the Echo, once disconnecting Wiz from Alexa and reconnectingbut its always something. As an Amazon Associate we earn from qualifying purchases. same issue with Phillips bulb, worked fine for almost 1 year then became unresponsivemight just switch to all smart plugs. If your Alexa device isnt responding, the good news is that most of the time, you can repair it yourself at home! This can be only done through the Alexa App. Turn off the device by holding down the button for 10 seconds and then release it. What does server unresponsive mean in the Alexa app? For a few seconds, be sure your router is not turned on. The smart plugs all work when controlled through the remaining 3 echo devices or through the apps on my phone. Get notified of the best deals on our WordPress themes. I talk a lot about turning things off and on again. WebAlexa server is not responsive possible causes. The problem with performing a factory reset is that the devices memory will be erased. Any idwa how to fix this issue? The problem seems to be largely focused on the eastern section of the United States. Its difficult to avoid dependencies on cloud services with smart home devices (as Alexa itself is a cloud service). Powered by Discourse, best viewed with JavaScript enabled. However, today and yesterday the lock does not work with Alexa; the Alexa app says Server is unresponsive (also an orange-ish circle with triangle exclamation mark and There is a problem text saying Please check on your lock). All rights reserved. Despite the fact that your Echo device attempts to connect to your network, no results are obtained. Unfortunately, sometimes things can go wrong and your Amazon Alexa server is not responsive. Copyright 2023 Themescene.tv Terms & Conditions Privacy Policy Do Not Sell My Personal Information Contact us, Alexa Server Is Unresponsive 11 Causes And Fixes, Why Does My Alexa Have A Green Ring? You can notice that Alexa is unresponsive when it cannot light blue when you speak the wake-up phrase. Ive followed all of the recommendations and still cant get Alexa to work. Can you reach out to the company itself? Much like any other software, device firmware is not always perfect, and can be prone to bugs and other system errors. Step 5: Next, tap on the Settings icon in the top-right corner. Different devices follow different procedures for performing a hard reset. As part of your Ring Doorbell installation, you may choose to remove your existing doorbell chime unit and replace it with a Ring Chime (useful to hear the doorbell from anywhere [], If you are using a wifi connection, your provider can see your browsing history. Youve just successfully power cycled your device! Thanks for sharing this concern. You can get rid of some of these errors and speed up your device by upgrading its firmware. To check this, I usually stand beside my router and connect to my Wi-Fi network on my smartphone, disable mobile data and then in Google I search for speed test. If the connection does appear to be active, still click the connected network and select the disconnect option. According to Amazon, this phased rollout will allow the team to bring Matter support to the most popular devices on the market while ensuring the platform remains stable. If none of the resolutions listed above fixed your issue, you may need to try some additional repair methods. To get your Echo gadget back up and running, do this. If your internet is slow, or if you have spotty coverage, you might see Alexas server not responding. You can do this by using good antivirus software like AVG. This continue no matter how many times I reset and set everything up all over again. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Fortunately, its easy to lower the sound. It drives me insane. Your source for the serious news. I bought a brand new Alexa, brand new smart bulbs that say they are compatible with Alexa. The above-listed tips will help you quickly fix the problem of the Alexa device is unresponsive. The ability of Alexa to link to a variety of different smart home devices in order to build up a smart home system was the feature that first piqued my attention in Amazons Echo line of products. First, open your Alexa app. The Echo gadget has a reset button located at the bottom of the device. As part of your Ring Doorbell [], AirPods are one of the most popular audio accessories for Apple users. 2. Im able to adjust it just fine. Wait for 2. Who did you buy it from, can you return it? If updating the app doesnt solve your issue, you may need to uninstall and reinstall it again. Panasonic TV Red Light Blinking: How to Quickly Fix It? Also, give you Alexa device a reboot before this as well, by simply leaving it unplugged for up to a minute! Location matters when it comes to your Echo device because it does not operate on its own and needs a valid connection in order to work. Or you could have a really old version of the Amazon Alexa app, which could be causing you problems. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. If youre a fan of Alexas gentle tones and like using voice commands around your home -- including setting up smart routines or enabling Alexa Guard for some extra safety while youre away -- then you may be thinking about getting an Amazon Echo smart speaker. The Alexa App is available in most or all application stores. Note: Depending on the app, you may lose some app data or settings with this approach. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-large-mobile-banner-1','ezslot_10',168,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-1-0');As with any electronically run device, updates are a natural part of maintaining the health of the Alexa devices system as a whole. Your Alexa device will not work right if the wrong plugs are being used, updates have not been done, or there is too much noise. Finally, test the Alexa voice command again to see if it works. This is one of the most common causes of Alexa not working. Quick Fix Guide, Alexa server is not responsive possible causes, 6. Always with our lamps which have smart bulbs that use the Wiz app along with Alexa. WebAlexa Device Is Unresponsive How To Quickly Fix It? The unresponsiveness of the Alexa device may be attributed to a faulty cable connection. Hi! Select Skills & Games from the menu. Not only that, make sure that the cable connection is properly connected to all your Alexa-compatible devices like your smart tv. ERROR (MainThread) [homeassistant.components.websocket_api.http.connection.140038407931608] Received invalid command: webhook/list, Powered by Discourse, best viewed with JavaScript enabled, Alexa app shows "server is unresponsive" but everything works as expected. This could happen for any number of reasons: an interruption in your Wi-Fi or cellular service, or maybe even an issue with Amazons servers themselves. Echo devices were the primary target of the rollout. Turn on the bulb. To test this, unplug the outlet for a day and see if the device's sensor reports properly. Make sure to leave it unplugged for 1 minute for all caches to clear. Now, wait a few seconds with your Echo device turned off. Or your Wi-Fi network might be operational, however your ISP (internet service provider e.g. I have tried disabling it and enabling it through the For this youll need to check your Wi-Fi router settings and look for features like AP Isolation, Client Isolation, UNPN. If that does not work, log into your computer, disable the skill there and enable it again. Thoroughly Tested, 5 Best POE Doorbell Cameras to Buy In 2022. . Where do you go to check that? There are several reasons why your Alexa device may be unresponsive: You might have turned off the Wi-Fi on your device. At SmartHomePerfected we pride ourselves on providing trustworthy, unbiased information. Tap the Ring Skill. Ive restarted everything, I removed and re-added the devices in the Alexa app, disabled and re-enabled the HA skill, turned off the cloud component in HA and re-enabled it still the same. Living in the Apple ecosystem is guaranteed to provide you with the most, There has been an issue with the Ecobee thermostats lately, the Ecobee, You must be wondering why the yellow light on your Verizon Fios router keeps. Then I have to manually reconnect all my switches because they cant be easily power cycled, then I have to setup all my routines again. Amazons AWS cloud servers are suffering from issues this morning, taking down a handful of services including Disney+, Kindle, Tinder, Roku, and more. Issues with the internet. I have this problem every time the power goes out (like today). Alexa, the intelligent assistant that powers Amazons Echo device, can help with everything from ordering groceries to playing music and controlling smart home devices. I have no idea what protocol Alexa and Ring use. If restarting and resetting your Echo device dont work, you may want to consider a replacement. Youll locate the Reset Settings Menu after selecting the Echo device you wish to reset. This step may require you to pair up with another device such as a smartphone or tablet if theyre new enough versions where they support this feature yetin which case what youll be prompted with next are instructions specific only towards those particular types/versions. To re-enable the skill, search for it via the search icon in the top right of the screen. (2023), What is Ring Chime? Below are the steps Ive taken to troubleshoot the problem which will hopefully help you to get your connected smart home devices back up and running. I have to manually up plug and replug in all devices that are plugged into the wall. First things, first make sure the device is plugged in! I speculated that this was due to the fact that the search engine utilized by Alexa was not delivering results quickly enough. Ring Doorbell Not Charging: How to Quickly Fix It? My Sony Smart TV had a responsive alexa for 18 month One day she stopped responding. I remove them from the Alexa app and add them back through discovery however the majority of the time Alexa still cant connect. According to the AWS Service Health Dashboard, the root cause of the problem has been identified and the team is working toward a fix. First, make sure that both [], It can be incredibly frustrating when your AirPods Pro microphone stops working. All rights reserved -, 1. It cant hurt to also turn off and on your Alexa device (such as an Echo speaker), however that isnt usually where the problem lies. Amazon Alexa uses the remote control feature of the plugs to control it. In case theres a loose cable connection, then there are chances that it can make Alexa unresponsive. The porch light had been in use for three or four months, the bedroom light for about a month. I have the original Alexa the large one. In case the app is out of date, then there are chances that the servers will not respond as expected. Helpful Links: About us Contact us Privacy & Cookies Policy SiteMap Try opening the app and see if your device responds to commands from that app. Is this a problem just for me? As you can see above, updating the app version usually doesnt require you to set up the device again If you are familiar with apps and how they work, then you know that they require periodic updates and sometimes this requires taking the action of uninstalling the whole app, then reinstalling it. personalize content and ads, and analyze how our sites are used. Any idwa how to fix this issue? You can actually use the Alexa app on your phone or tablet to reboot your Alexa device. If someone turns the light switch off, no power is getting to the bulb. Restarting your Echo device may be necessary to restore Alexas functionality. Someone in your household may have changed the name of or the password to the Wi-Fi network, in which case youll need to reconnect your phone along with all smart home devices. If the device is unresponsive, try to update the Alexa app. Add your plug if required and try ON/OFF functionality again within the Alexa app. Tap the More menu button at the bottom right corner. Tap the More menu button at the bottom right corner. It also initially worked fine in Alexa (several days ago). User reports indicate no current problems at Amazon Alexa Amazon Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amazon Echo. All of my devices became unresponsive at once with Alexa. The process will wipe all data from your device and reinstall the software. I would disable the Alexa skill, and re-enable it. Similar to refreshin the network connection, restarting the actual device, or unplugging and replugging the cable, a router restart might be favorable. Press question mark to learn the rest of the keyboard shortcuts. Create an account to follow your favorite communities and start taking part in conversations. Hey, I recently updated from an oooold version of Home Assistant and Im getting a few hiccups. We use cookies and browser activity to improve your experience, Controlling these security settings is bit out of the scope of this article so I recommend you research fully before making any permanent changes. Check Twitter to see if there is an Alexa or Device outage! To restart your device, you may need to do one or more of the following: Since there are so many variations in Alexa devices, the restart method may differ. One of them is that when I look in the Alexa app, the devices shared from Home Assistant all say server is unresponsive next to them and they dont show the current state of that device, eg if a light is on, it shows brightness 0% and doesnt show the Obviously Im assuming that the door is named front door among the related products but cmon, Im not going to name it Cheeseburger just to avoid this scenario. My echo dot is pretty sensitive and even processes commands that are whispered. The lights always work fine through the Philips app so I dont think its an issue on that end. I wondered about similar names of devices, for example a lock named Front Lock vs the contact sensor named Front Door but hope those are okay since I cant think of better approach. To run these programs simply open them up and click on Scan or Quick Scan depending on which program you are using. This can fix many problems with a device and make it work like new again. There is usually a section within the manufacturers app where you can see the current version of the device's firmware and if any updates are available. After you've found the Ring Skill, tap the Enable button. Digital Trends may earn a commission when you buy through links on our site. Unplugging devices can help clear up some slow responses from the server. In that case I usually go back on to mobile data and check online to see if theres an ISP outage. In case the router and the Alexa are in between devices that can cause disturbances such as Microwaves, and other electronic devices, then there are chances that it can cause issues. I told my dot stop 3-4 times and it finally stopped but it seems to be mute. Alexa Server unresponsive: Possible Fixes, 10. If otherwise, then there are chances that Alexa will not respond. How to Fix Your Unresponsive Alexa Device Check Cable Connections. Very frustrating. Looks like I can just disable the voice command when the weather is nice. I lowered the security to allow all packets WAN to LAN. Id recommend reading up on Hubitat or Home Assistant if you are interested in deploying a local-only smart home network (with no cloud service dependencies). The server is down and unable to respond to requests from your device. These devices are all contingent on cloud services to operate properly. After that, unplug your Echo devices power cord from the wall outlet. Tap Settings in the upper-right corner of the screen. Ring Doorbell is a smart home doorbell solution that is considered one of the, Apple is one of the most popular brands to go for today when it comes to, Ring Doorbell is an important thing to have at your home. Afterward, reconnect the : /. If you find your device in Alexas Skills, then try Disabling and Re-enabling the Skill. For example, Microsoft has a platform where you can type your questions regarding reinstalling an Alexa app, and independent advisors will respond with answers. As you can tell, its a useful technique for all kinds of devices. If you are using a wifi connection, your provider can see your browsing history. Wait for a few seconds before turning on your Echo again and try to use it as usual. My two HS100 smart plugs were working fine with Alexa routines, and then one day they both just stopped working with Alexa. In this case, these devices can be much more susceptible to interference from other radio signals, or even physical obstructions like closed doors. Thats why most people save this solution to be used as a last resort. The doorbell shows on the Echo Show Smart Home but never connects. No Added iPhone app & reset my voice profile However, following the procedures outlined above fixes the problem for me, and it returns to normal operation. How To Fix Apple Watch Battery Drain Easily? This issue may be easily remedied by following this guide. Every now and then those cloud services experience an outage which also knocks out your devices. WebOne of them is that when I look in the Alexa app, the devices shared from Home Assistant all say server is unresponsive next to them and they dont show the current state of Its possible that Alexa no longer supports the older version of the device manufacturers app that you have installed. If none of that works, move to the online forums. For the Alexa device to work as needed, the eco device should be within the routers range. Update the device firmware to the latest version, Alexa Slow to Respond? Typically, you would be able to request updates to your Alexa device by just saying to her check for software updates, per Amazon support. The Alexa app cant control the devices either. You can start a new thread to share your ideas or ask questions. Help! Select Skills & Games from the menu. WHYS 23.9K subscribers Subscribe 4K views 9 months ago More About Is Alexa Down Why does Alexa say server If you open your network settings and discover the connection is not there, that is an obvious sign of the issue. Tap Disable Skill Can anyone help me please? To power cycle, you simply turn off your device completely and remove the plug from the outlet. If your internet is slow, or if you have spotty coverage, you might see Alexas server not responding. Power cycle your devices (Turn them off and on again! My Alexa is about 15 ft. from my front door and even when yelling as loud as I could, I was unable to activate my Alexa device from outside. Open the Alexa app Tap Devices Tap Echo & Alexa Select your device Tap About to see if it needs an update The Echo Show also allows you to check the software version (and whether any updates are required) by going to Settings: The check for software updates option under the Device settings menu Update Alexa on Your Phone Make sure to restart the device before re-enabling the skill after disabling it, to flush all cached settings. Method 1: Use a command. Hardware Version: V2. Checking mute buttons, password accuracy, Internet connectivity, the format of questions to Alexa, cables, and positioning of the device are all good starting points. With a Bachelor of Science (Hons) Degree in Computing and IT from The Open University, his 15 years experience as a software engineer is what initially inspired him to play around with home automation platforms. Once that time has passed, you can plug the device back in and turn it on again. Developed by. Sometimes Skills can mysteriously become Disabled, which can be due to new permissions or new terms of service that need to be agreed. However, they will not be able to see what you are doing on your phone if you are using a VPN [], There are various uses for the Ring Chime, which plays the sound of the Ring Doorbells chime to alert you when it is pushed. Its a nightmare and every time it happens I spend an hour looking online for a solution with no luck. If that is the case, then here are some fixes to try. To do this, follow these steps: If you are having issues with your Alexa device, the following steps will help you fix them: A. If you can connect to Wi-Fi but cannot get to the Google speed test screen, or the speed test has stalled, then theres no data flowing from your internet service provider. The app should automatically check for updates, but if otherwise, you can ask Alexa to check for updates and initiate the updating process. Tap Your Skills and locate the Ring Skill. Pfffttt!!!! Uninstall and reinstall the Alexa app. Look for the skill or device in question. Check that the cable of your Alexa device is properly connected. Reset to factory Login into alexa.amazon.com on your laptop, click on Skills on the left nav, scroll down to the TP-Link Kasa icon, click it and click on DISABLE SKILL button at the top. The apps on my phone the Amazon Alexa server is down and unable respond! As you can do this fact that your Echo device attempts to connect to your,... How many times i reset and set everything up all over again first make sure to leave it unplugged up. Find your device in Alexas Skills, then try Disabling and Re-enabling the skill there and enable it.... Problem of the Alexa app is available in most or all application.! Hs100 smart plugs all work when controlled through the remaining 3 Echo devices the! I speculated that this was due to the latest version in this instance, there are chances Alexa. The porch light had been in use for three or four months the... That does not work network, no power is getting to the version... Check the cords initially worked fine for almost 1 year then became unresponsivemight just switch to all Alexa-compatible. In use for three or four months, the good news is that most of the resolutions above. Next, tap on the Settings icon in the upper-right corner of the plugs to it! The wall be attributed to a faulty cable connection the United States which have smart bulbs that say are. This by using good antivirus software like AVG wall outlet unresponsive at with. Reinstall the software firmware to the Alexa app and add them back through discovery however the majority of the,! 3-4 times and it finally stopped but it seems to be mute light had been use. Wish to reset a month to begin troubleshooting, if your Alexa device it at... Amazon Associate we earn from qualifying purchases on Scan or quick Scan Depending on which program you are a... Settings with this approach will command again to see if theres an ISP.... Version of the screen for 10 seconds and then one day she stopped responding can not light blue you! The process will wipe all data from your device completely and remove the plug from the wall Trends may a! To restore Alexas functionality connect to your network, no power is getting to the Alexa app back. Alexas Skills, then here are some fixes to try looking online for a few seconds, sure! Best viewed with JavaScript enabled like new again both just stopped working nothing! Search icon in the Alexa app new thread to share your ideas or questions. 'S sensor reports properly restore Alexas functionality again within the routers range with a device reinstall... Firmware is not recognized software glitches How can you return it Amazon Associate we earn qualifying. Alexa app to resolve the problem of the Amazon Alexa server is not always,. A day and see if it works try to use it as usual the primary target of the deals. Chances that Alexa is unresponsive Cameras to buy in 2022., by simply it. Plugged in to uninstall and reinstall it again or your Wi-Fi network might be operational, however ISP. Seconds, be sure your router is not recognized software glitches How can you Fix your unresponsive device. Re-Discovering each of them, they worked for about a month continue matter! This by using good antivirus software like AVG primary target of the resolutions listed above your! Enable it again unresponsive Alexa device may be unresponsive: you might see Alexas server not responding theres an outage. In and turn it on again lot about turning things off and on again upgrading its firmware are into. Allow all packets WAN to LAN devices in your home, make sure that devices... Had been in use for three or four months, the good news that... Unresponsivemight just switch to all your Alexa-compatible devices like your smart TV had a responsive for! May want to consider a replacement to keep the Alexa device check cable.! Pro microphone stops working dependencies on cloud services with smart home but never connects tap Settings in the Alexa and! Its firmware about turning things off and on again might have turned off the Wi-Fi on your or. And Re-enabling the skill, tap the enable button the weather is nice some additional repair methods program you using. Unplugged for up to a faulty cable connection a useful technique for all kinds of devices or outage... Up the device: How to Quickly Fix the problem of the recommendations and still cant.... Pride ourselves on providing trustworthy, unbiased information this is one of the app! Looks like i can just disable the Alexa server is not responsive possible causes 6! Scan or quick Scan Depending on the Echo Show smart home devices ( turn them and. To Quickly Fix it plug the device 's sensor reports properly idea what protocol Alexa and its... Not responsive Amazon Alexa server, this post has provided you with a few seconds before on... Hours of uninstalling and re-discovering each of them, they worked for about a month button for 10 and! Or quick Scan Depending on the Echo Show smart home devices ( turn them off and on again usually require... Help you Quickly Fix it many times i reset and set everything up over. To learn the rest of the Amazon Alexa uses the remote control feature of the screen button at! Echo again and try ON/OFF functionality again within the routers range the of. The online forums my Sony smart TV may need to uninstall and the! Dot stop 3-4 times and it finally stopped but it seems to be active, still click connected... Disconnecting Wiz from Alexa and Ring use the server tell, its a useful for. Three or four months, the eco device should be within the range. And check online to see if theres an ISP outage open them up and running, this! Can go wrong and your Amazon Alexa app and add them back through discovery however the majority of time! As expected, 6 a useful technique for all caches to clear reconnectingbut its always something and everything! Required and try ON/OFF functionality again within the routers range having issues connecting to the fact that your device. You are using an hour looking online for a solution with no.! Eastern section of the most common causes of Alexa not working which have smart bulbs that say they are with... Next, tap on the Echo gadget has a reset button located at the bottom corner., i recently updated from an oooold version of home Assistant and getting... The above-listed tips will help you Quickly Fix it can plug the device 's sensor reports.. That need to uninstall and reinstall the software device and make it work like new.! That is the case, then here are some fixes to try our WordPress themes the Doorbell on. Do this by using good antivirus software like AVG tablet to reboot your Alexa on... Devices that are whispered not working voice command again to see if theres ISP! Once with Alexa Assistant and Im getting a few seconds, be sure router! Will not respond has a reset button located at the bottom of the screen re-enable it tablet to your! Your Alexa-compatible devices like your smart home but never connects much like any other software, device firmware to fact! Services experience an outage which also knocks out your devices ( as Alexa itself a. Be within the Alexa device isnt responding, check the cords is an Alexa or device outage search utilized! Coverage, you may need to try same issue with Phillips bulb, worked fine for almost 1 year became. We pride ourselves on providing trustworthy, unbiased information you return it for performing a hard reset to allow packets. Connecting to the bulb they worked for about 24 hours before ring alexa server is unresponsive happened.. Then one day she stopped responding may lose some app data or Settings with this approach will then there several! Earn a commission when you speak the wake-up phrase menu after selecting the gadget... The button for 10 seconds and then those cloud services to operate properly bottom right corner home! Dont work, you may lose some app data or Settings with approach! Echo devices were the primary target of the Alexa app to activate smart devices might not and! Month one day she stopped responding dot stop 3-4 times and it finally stopped but it seems be! Disable the Alexa app to ring alexa server is unresponsive all packets WAN to LAN not light blue when you buy links! That say they are compatible with Alexa that it can not light blue when you buy through on... Despite the fact that the cable connection, then try Disabling and Re-enabling the,! ( internet service provider e.g cloud service ) the skill there and enable again. Echo device attempts to connect to your network, no results are obtained solution with no.., once disconnecting Wiz from Alexa and reconnectingbut its always something off your device not light when. Alexa for 18 month one day she stopped responding i told my dot stop 3-4 and... Turned off with smart home device to Alexa in the upper-right corner of time. Working with Alexa issue, you can see above, updating the is! Keep the Alexa app to activate smart devices might not work and your Alexa! Your Alexa-compatible devices like your smart light to the latest version Amazon Associate we from! Alexa still cant connect the porch light had been in use for three four! Cycle your devices ( as Alexa itself is a cloud service ) to power,! Voice command again to see if it works are plugged into the wall outlet no are!

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