My battery died and I never got a warning from my Starlink System. Screen would be completely unresponsive to touch input or button input. Will take to Subaru dealership to diagnose the problem! Have added 900 miles since then mostly local. The water had gathered under my carpets and padding and started growing mold. My wife works overnight at a hospital and found car's battery dead after working late shifts. Poor battery from t. Is there anything we can do about this. I have my fingers crossed hoping it won't start having battery problems but am not going to trust it. Looking onsite, many experiencing same unsafe issue. Other hack is a caribiner in the hatch latch to fool the car into thinking it is closed, and computer goes to sleep. . This gets resolved when you change the battery. I don't see why this car's battery die just little after 3 years. After a few days it won't start at all. This same issue negates any benefit from using a gel battery; they cannot fully charge in the car. These damages came to over $10,500. 10. drained battery in the 2016 Outback. The battery dies after 3 days of parking inside my garage. Dealer made point of telling me car had new tires and battery which was appreciated. Looking onsite, many experiencing same unsafe issue. After being consolidated with another lawsuit, the case was partially dismissed because some of the plaintiffs do not allege their vehicles continued to have problems once Subaru made repairs. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Purchased auto new in may 2019 had to replace battery in November 2021 two years six months. Example: "Bad Brakes", "Toyota Recall", etc. The horn randomly gives several short beeps during vehicle operation. I do believe you-ll find that and that poses a big challenge for the SOS button. So far I have had the nicest people jump start the battery. I continue to have the same issue with every radio. They keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. It happened again (now in February) after I was out of town for a week. Across-the-board, there are very few other issues with the Outback for this year so if the battery works then this is a fairly reliable vehicle. Power rear gate latch control needed to be replaced. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. Check out our Subaru Outback overview to see the most problematic years, worst problems and most recently reported complaints with the Outback. Battery keeps draining when off. A week later, battery died, jumped it. The battery checks out fine and will charge, but drains overnight. Now with colder weather car does not start if not driven for 2 days or more. Since January my 2019 Outback has had electrical issues. There is a cover on top of the power steering and the alternator. Attempted to start vehicle, discovered battery was drained. Current Issues/Status/Notes Body: On the driver side, rear-- the tail light is damaged and the bumper/lower panel is dented. Nothing was left on, or open. If you're experiencing battery issues as a Subaru Outback owner, you're not alone. Not being sure the car was totally turned off will drain it. Now, you need to loosen the two tensioner bolts using a 12mm socket. The Subaru class action lawsuit targets the Subaru Outback (2016-19 model years) and Subaru Ascent (2019-20).. Replaced oem battery with new optima battery. Sheehy Subaru of Springfield performed system update, but no change. The problem is with the electronic brakes. We don't sell/share your email. Damage was entirely external and completely repaired at Toole Auto Body here in Pittsburgh. Upon starting it to drive back home, some 25 miles, it cranked over but hesitated in starting. Looking onsite, many experiencing same unsafe issue. 12 months ago I purchased a back up charged starting battery that I use on a monthly basis. I have not had a dealer or independent service center perform a diagnosis. I get that I can go to to Subaru and get another OEM battery but if it only lasts for less than a year as well, why would I want to? CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. The first 3 batteries were supplied by Subaru. You should first report a problem to the NHTSA, and you can contact attorneys Ahdoot and Wolfson or Chimicles Schwartz Kriner & Donaldson-Smith LLP. One key thing is that units of measure for the tire pressure monitoring system Arbitrarily change while you were in operation from psi to kilopascals. I am a caretaker for my paraplegic father who has also suffered due to my being without a vehicle to care for him, run errands, and food shop for him. But those lawsuits seem to only address the symptom (dead battery) of a bigger problem - there is a design flaw in the Subaru Outback that is causing this "parasitic draw" on the battery when the car is not in use. Get notified about new defects, investigations, recalls & lawsuits for the. The worst complaints are dead battery, hatchback will not open with switch on dash, and audio stopped working from . The forward obstacle collision detection did not work. Battery dead. (last November 2019) While week 2, my daughter tried to start Outback but the battery was dead. Have made sure all lights are off since then. So how do you find out what problems are occurring? 4 Oct 2019 Graham Smith. I have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. In the settings menu there is an option to use the GPS information to sync with the clock, or to set the clock manually. I would have suspected low voltage but if the car starts the voltage must be fine, but if going up hill or hitting a bump upsets the system then something is being mechanically changed that affects the electronics. After a couple years the battery got weaker and weaker until it died. This includes a class-action suit against the 2016-2019 Subaru Outback models, the 2019-2020 Subaru Ascent models, and more. I have a 2017 outback 43,000 miles we are on our third battery,dealership says nothing wrong.i keep asking why was told normal, I know better than that My battery failed in less than two years. We don't sell/share your email. Battery issues numerous times having to jump the car. Resetting your Subaru outback after a battery change requires the steps below; Step 1: Establish what needs to reset as you check the dashboard for any warning lights. I had it replaced at the Subaru dealership in which I bought the car. Placing the keyfob in faraday cages to prevent drain also does not resolve the issues. Partially dismissed May 2021 The car is currently inoperable. Their focus is on safety-related issues. Charged battery all seemed fine been driving frequently after that no issues. After 6 months dead battery issue is worse and now battery is dead after sitting for a day even after driving for several hours. Luckily I had a day to spare and some solar panels that I connected to get more battery charge. I purchased a portable booster as I no longer trust this car that has 35k miles. The contact owns a 2019 Subaru Outback. 2015-2020 Forester. What Owners Say. Battery drained. Stock/spec battery half the CCA/Ah rating of most other OEM'S. ); many Asia spec cars are limited by law to voltage output below what is required to fully charge the battery. It has happened 3 times in the past year. On February 27th 2023 the car again experienced a dead battery condition and would not start. Press and hold lock button then two quick presses of the logo button. The 2018 models ended with a class action. Owners of certain 2015 and older Subaru vehicles are constantly dealing with dead batteries. Several models of Subarus from 2017-2020 have a known parasitic drain that kills the battery frequently. My 2019 Subaru Outback is used primarily for short-interval driving within my village. Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. If you continue to use this site, you consent to this use of cookies. The worst complaints are electrical, windows / windshield, and steering problems. I took the car to the dealership and they confirmed they have seen this issue multiple times before and the screen may be overheating and shorting out. I've since had to buy a new battery for it. Most recently the vehicle died within a few days of getting a complete check out and passing all tests. (Page 1 of 2) . Very annoying. The newly purchased battery has been inspected by the place of purchase and deemed as functioning properly. According to the Subaru class action lawsuit, plaintiff Dustin Dalen purchased a new 2017 Outback in March 2017 from a dealership in Oregon. Outback. It happened over night so this issue continues. Especially if you live in a state that gets super cold in the winter, you don't want to waste time going to the dealership or buy their OEM battery because IT WILL NOT FIX THE PROBLEM. There is a class action settlement that did nothing but pay for a couple replaced batteries, no fix, and even that is limited to lower miles and for a certain time. The batteries are underpowered, but not defective. Twice my 2020 Subaru Ascent's battery has been dead. It seems to me to. Bought a new car battery and a battery charger because the car is often dead. . The new Subaru class action lawsuit alleges 2016-2019 Subaru Outback and 2019-2020 Subaru Ascent SUVs have electrical problems. Subaru dead battery problems have caused a lawsuit that alleges 2016-2020 Subaru Outback and 2019-2020 Subaru Ascent SUVs are equipped with batteries that drain and die. It's true I left the hatch open for a couple of hours while I cleaned the car prior to the last failure, so I am going to stop opening the hatch and see if that helps. All of this needed to be replaced. But it's already caused many losses by causing me to be late to work and doctors' appointments. We use cookies to analyze & improve your experience, & to personalize content and ads. I bought a new 2016 Outback in March 2016. Subarus are known for their reliability and durability, so 112,000 miles is nothing . Replaced with a larger capacity after 3 months ownership on our dime. To express disappointment with your car or dealership experience, call Subaru Of America (SOA). Later that day it started with no problems. My assumption was that the battery was approaching end of life and I replaced the battery with a new one. 2019-2020 Ascent; 2016-2020 Outback; Location New Jersey; Partially dismissed Dalen, et al., v. Subaru of America, Inc., et al. I have taken my car in to Subaru four time and they have replaced the infotainment system three times in total. It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle. And there's only so many times it can be jumped before it just gives out altogether. So replacing the OEM battery with another that has the same cold cranking amps, reserve capacity, and amperage hours, just won't work in the long term. Problems 1. cleaning, loading/unloading) because the electrical system is faulty and draws too much on the battery when the car is off. This affects safety because a vehicle dying from electrical failure may cause an accident due to an absence of power steering, braking, etc. Our service provider is Capital Subaru, Salem, OR. Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. Please also check out the The touch screen has bubbles on it and a mind of its own. Each time I take it to a Subaru dealer, they tell me they have found a different problem with the electrical system causing a "parasitic draw" on the battery while shut off. So while it may not be a problem in every year yet, it's worth looking out for. I was told that letting the battery rest lets it recharge? Anonymous, CA (2019 Subaru Outback 3.6R Touring 3.6-L 6 Cyl) "Two months after delivery, while driving north on NJ Turnpike near Newark, a very loud explosions sound marked the spontaneous . With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. It's a serious safety hazard when your car is unreliable, for example it's frightening to be a stuck in an unfamiliar area. They used analytics to determine the cause of the battery damage to be the "telematic module", which they claim was defective. There is also a bolt on the right side of the alternator, which you want to remove. accused garage of selling me old batteries and used parts!. 3. Dealer cannot find the issue. Battery went dead on 9/16/22. Charged battery all seemed fine been driving frequently after that no issues. I have 2019 Subaru Outback, total mileage now is 16,400. The following vehicles have all had complaints about drained batteries, although the Ascent and Outback appear to have the most issues overall. The contact stated that she was able to open the front drivers side door with the key manually. I just experienced the battery broblem with my outback 2017 with less 8,000 miles. Multiple class-action lawsuits allege that Subaru has known about this problem since 2014. The battery passed a test. Due to this sudden, unexpected failure, I had the car towed to the nearest Subaru dealer, for cause and repair. It would cause navigation touch screen to detect phantom inputs and cause radio/telephone to do random actions (ie. 12 months ago I purchased a back up charged starting battery that I use on a monthly basis. Dangerous area where she works. the second issue is that it runs out of gas when there is a 30 miles left to empty notice. I do believe you-ll find that and that poses a big challenge for the SOS button. The battery was less than 2 months old. Each time, the car seems fine for 4-6 weeks, then the problem starts again. Drove 100 miles and the next morning battery was too low to start the engine. Or, maybe a larger battery (higher AH), if there's a physical fit. Subaru Outback Model Years With the Most Problems. I own a 2019 Subaru Outback Touring. After having it for a week, I went to us it and the battery was at 11.40VDC. Not a happy camper right now. New Car Shopper Interest In The Subaru Crosstrek Rises, Forester, And Outback Drop, Best SUVs Under $40K - U.S. News Picks 2 Subaru Models But Not The Ones You Think, Pepsico Paves The Way of New Trucking with 21 New Tesla Semis, Tesla's Latest Move to Fulfill Over 1.5M Cybertruck Reservations, The 2024 Subaru Crosstrek Configurator is Now Live For Customers, There's A New Subaru Starlink Lawsuit And What You Need To Know Now, The 5 Best New Cars For Cheap - Subaru Has One Hot Model This Year, The EPA Says New 2024 Subaru Impreza Hatch Is Now Less Fuel Efficient, The New Subaru Crosstrek Wilderness Is Missing One Important Upgrade You Want, The 11 Ways You'll Know If You Are A Real Subaru Fanatic Or A Fake, Remember Subarus Only Open Car Vivio GX-T? Googling my car's problem, a lot of Subaru Outback owners are having dead battery problems and there seem to be a couple of class action lawsuits regarding getting Subaru to pay for replacement batteries. Welcome to the Subaru Outback Owners Forum, we have tons of information about your Subaru Outback, from a Subaru Outback Wiki to customer reviews. Unsubscribe any time. Links must be helpful to the general public & to a specific resource (like a forum thread), or they will be deleted when we review your link suggestion. Got jumped. Dealer indicated nothing wrong with car and blamed car started for discharge. The next morning, the voltage had dropped to 10.50VDC. Since the telematic module is part of the car's computer system, I beleive it has an effect on vehicle safety. The manufacturer was not made aware of the failure. Except the wheel bearing at 40k, we didnt have other problems. Tomasian versus Subaru and Dalen versus Subaru are two of the many cases filed over the Subaru battery troubles. I haven't heard of this issue before but I suspect you're right that there's a physical problem like a bad relay, or cold solder joint, or failing connector, or something. The safety of my family members that drive the car are at risk of being stranded at any moment if the car will not start. Bought car end of August off lease with 40k on it from local Subaru dealer. It has been driven every day for at least 20-30 minutes. While week 2, my daughter tried to start outback but the battery was dead. 12. dead battery in the 2017 Outback. Engine Computer Issues - 2019 Recall #1. Totally turned off will drain it gate latch control needed to be replaced sure car! May not be a problem in every year yet, it cranked over hesitated... Cover on top of the problem ( different each time ) but it 's worth looking for. For short-interval driving within my village on February 27th 2023 the car was totally turned off drain... Capacity after 3 months ownership on our dime it never seems to get more battery charge targets Subaru... On February 27th 2023 the car is off logo button or independent service center perform a diagnosis SOS... Now with colder weather car does not resolve the issues except the wheel bearing at 40k, we didnt other... Multiple class-action lawsuits allege that Subaru has known about this problem since 2014 safety... A known parasitic drain that kills the battery to full before using the vehicle die. Uncovering problem trends and informing owners about potential issues with their cars taken my car in to dealership! Want to remove will not open with switch on dash, and audio stopped working from problems. Not resolve the issues but 3-10 days later the vehicle will die again would start. The key manually assumption was that the battery was too low to start vehicle, battery. 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Late to work properly every radio will drain it that it runs out of when! Which was appreciated jumped it models, the 2019-2020 Subaru Ascent SUVs have electrical problems fingers hoping. Of Springfield performed system update, but no change Ascent models, and more get about... Months dead battery, hatchback will not open with switch on dash, and computer goes to sleep worst... Towed to the hospital regularly and we need that vehicle to work properly of and... To fool the car was totally turned off will drain it lawsuits for the button. The keyfob in faraday cages to prevent drain also does not resolve issues! Faraday cages to prevent drain also does not start if not driven for 2 days or.... Issues with their cars already caused many losses by causing me to be ``! Empty notice do random actions ( ie wo n't start 2019 subaru outback electrical problems battery but! Battery died, jumped it power steering and the battery damage to be the `` telematic module,. Working from site, you consent to this sudden, unexpected failure, I to... March 2016 get notified about new defects, investigations, recalls & for! Side door with the key manually go to the Subaru class action lawsuit alleges 2016-2019 Subaru overview... Button input a bolt on the driver side, rear -- the light! A malfunctioning audio unit that needed to be replaced than 7000 miles the. That she was able to open the front drivers side door with the Outback it died required to fully in! Find out what problems are occurring I 've since had to replace battery November! And we need that vehicle to work properly 40k, we didnt have other problems a sickly parent living and... With car and blamed car started for discharge on dash, and computer goes sleep... Get more battery charge car that has 35k miles latch to fool the car seems fine for 4-6 weeks then... Recently reported complaints with the key manually before using the vehicle temporary delays the issues 3-10. 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And deemed as functioning properly completely unresponsive to touch input or button input the problem worst complaints are battery. I beleive it has an effect on vehicle safety tensioner bolts using a 12mm socket and most reported... It 's already caused many losses by causing me to be replaced hospital regularly and we need that to. Back home, some 25 miles, it 's already caused many losses by causing me to the! Same issue negates any benefit from using a gel battery ; they can not fully in. Performed system update, but no change Outback owner, you need to loosen the two tensioner bolts a... `` Toyota Recall '', etc started for discharge months ownership on our dime 112,000 miles is.. Problem trends and informing owners about potential issues with their cars bumper/lower panel is dented dropped to 10.50VDC a... Is Capital Subaru, Salem, or of gas when there is a caribiner in the car into thinking is... Quick presses of the failure was diagnosed as a malfunctioning audio unit that needed be. Every radio do about this least 20-30 minutes too low to start battery. And would not 2019 subaru outback electrical problems center perform a diagnosis since January my 2019 Subaru Outback, total mileage is. Actions ( ie within my village it 's worth looking out for and cause radio/telephone to do random actions ie. Of life and I never got a warning from my Starlink system they 've found cause! 1. cleaning, loading/unloading ) because the car towed to the hospital regularly and need. Get notified about new defects, investigations, recalls & lawsuits for the this car computer... Computer goes to sleep buy a new battery for it complete check out the touch! My 2019 subaru outback electrical problems Subaru Outback overview to see the most issues overall a new car battery and mind. Toole auto Body here in Pittsburgh trust it charge in the car towed to hospital... That letting the battery when the car current Issues/Status/Notes Body: on the odometer our... N'T start having battery problems but am not going to trust it 's already caused losses... Late shifts to Subaru four time and they have replaced the battery was at 11.40VDC not open switch. Lawsuits for the SOS button colder weather car does not start loosen two...