He has practical skills in fixing smoker & heating appliance issues. Press question mark to learn the rest of the keyboard shortcuts. So maybe it's uncommon in the scheme of things, but more common in Northwest Houston/Cypress. For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts) . The second morning, we had no hot water for our showers. Heres how: If the Rheem water heater pilot light keeps flashing 7 times after cleaning and straightening the thermocouple, it may be due to a broken thermocouple. In simple terms, a faulty Rheem water heater gas valve will impede gas flow to the pilot light, which is solely responsible for igniting the appliance for heating to occur. This comment was posted by a verified customer. And Rheem took full responsibility for the repairs. 1442 Thermopile Gas Control (Vesta) Valve 1442 Technical Bulletin . Other issues that may cause valve failure 7 flashes include a dirty or faulty thermocouple, a kinked flex tube, and gas supply problems. New Rheem unit, fully free, including installation, Rheem Performance 50 Gal Tall Gas Water Heater. To replace the faulty chamber sensor, you will need a Rheem chamber sensor replacement kit. Ive called two additional plumbers since and they refuse to work on Rheem water heaters but also said that everything on the exterior / glance looks good. For more information, please see our It would be nice to be able to continue using it in the meantime. Leverage your professional network, and get hired. The leading reason for Rheem water heater chamber sensor failure includes the accumulation of dirt in the sensor body that interrupts signal sensing. And this chapter will let you learn how to replace gas control valve on Rheem water heater. Here you need to replace the defective gas control valve. Samsung Refrigerator Door/Filter/Freezer/Ice Light Stays On! I dont get any answers from Rheem. There are some major reasons behind gas valve faults, for instance: Usually, tanks last longer than 6/7 years. I'd appreciate a response with possible solutions. Sounds like the problem is your attic's environment. When they came, they explained that the hot water heater size was changing in the next year, and if I chose to replace my water heater in the future they would either have to cut into the attic door or the roof of my house to install. Connect the power connection and turn the unit on. As such, labor should be covered. It will stop the gas from flowing into your water heater. In many cases, it seems that the flame sensor gets clogged by shoots building up on the sensor body. It will save you hundreds of bucks. For instance, imagine expecting moderately warm water to pour on you, and then you get a splash of boiling water. This was not our fault. $334.89. So far my costs have been $2400, and the unit is only 2 years old. My name is Mick Dilley and I first filed through BBB because I wasn't sure you had a complaint/resolution department - sorry for that. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Received part & had to wait for Had a new furnace from Rheem installed had bad heat exchanger and leaked carbon monoxide and just about killed me. Well, 9 months later, the hot water heater's pilot light is frequently going out. Thus in the case of a defective gas valve, it will allow the gas flow to the burner even after getting current from the sensor. The average price per square meter is $1,441/sqft. Rheem water heaters have prorated warranty. New Engineering jobs added daily. --. They charged me $175.00 for the trip out to look at it and tell me it's a defective part and another $175.00 to come out and install the part. Liebherr Fridge Troubleshooting! [protected]@knology.Net; [protected] In March 2022, I suddenly lost hot water and noticed my Combination Control Thermostat blinking red 7 times (Gas Control or Valve Failure). The tube can get cracked, damaged, or clogged, hindering the gas supply to the burner for combustion. They said the money is for labor and replace coolant. The plumber came back out and said the heater was working fine, but it wouldn't work with our low-flow (2.5GPH) shower head. Reimbursement of labor charges of $286.40 - do the right thing! This is uncalled for. 6\" Magnetic Nut setter Sethttps://amzn.to/2JdAckuMilwaukee 48-22-6330 Tongue and Groove Pliers Sethttps://amzn.to/3kfch0RGoPro Hero 8 Black Action Camera with Accessory Bundlehttps://amzn.to/34AGamfVeto Pro Pac Tech XL Tool Baghttps://amzn.to/2U1QqPFOLIGHT Bundle H2R LED Headlamp, 2300 Lumens Rechargeable Flashlighthttps://amzn.to/370rGiqAmprobe AMP-320 Clamp Meterhttps://amzn.to/2GNxUHeFluke 117 Electricians True RMS Multimeterhttps://amzn.to/3iFZP9tMilwaukee 2364-20 M12 Roverhttps://amzn.to/2HNvitKMilwaukee Rocket light 2132-20https://amzn.to/341OTPm#MIHeatingGuy I had a plumber install it. Where the burner heats the water there is a tiny hole letting water leak into and fill up the area under the tank with the gas heating element. If refueling the tank with gas doesnt improve the condition, inspect the gas valve. I did this on/off for about a month partly bc I was hoping it would stay permanently on. Yes, its hazardous to perform such replacement task that involves gas. I purchased this hot water tank Performance Plus Serial No [protected] If the light keeps blinking, you should start the process again. FAQs End-Note On Thursday, Rheem released a statement to CBS46 confirming that a "small percentage" of residential water heaters produced in 2020-2021 have a problem with a gas valve preventing the pilot light from igniting. ago. Replacing the gas valve is the only solution to the water heater gas valve problem. Before starting to replace it, unplug the power connection of the heater. Lets get started! Prior to your inquiry we were aware of an issue affecting a small percentage of our water heater parts. On a very cold January morning I woke up to ice cold water throughout my 2- story home. If the Rheem chamber sensor failure reset and replacing the defective sensor would not prove well, there is a faulty gas valve in your water heater. The odd thing is that sometimes I go several weeks with hot water (light blinking blue) and sometimes a few days to a few hours. If the reading is under 11k ohms or above 45k ohms, be sure the FV sensor is defective. Just follow the below steps to reset it: No, a gas control valve cant be fixed. Resetting a gas valve on a Rheem water heater is not rocket science. Count 1, 2, 3, 4, 5, 6, and 7 and rotate the knob back and forth at the same time. It is easy to reset a gas valve on your Rheem water heater. The other root cause of the error code might be a defective gas control valve. Its advisable to replace a failed control valve to avoid recurring costs and damage to other parts. Gkd bless the evil people on this planet. Slide the burner assembly back into the combustion chamber and reassemble the heater. The pilot light wont be able to generate sufficient heat for hot water if it cant get enough gas. You can replace a broken thermocouple by unscrewing it and connecting the new one in its place before turning on the gas supply. Then, loosen the sensor using a inch and -inch wrench. Picked it up from Menards 11/19, plumber installed 11/20/22, wasn't working, flashing blue light, called tech support, tried to troubleshoot to fix the problem for a bran new water heater, didn't work was told it was a gas valve that's what ignites it was told part will be mailed to my house then I am to call We purchased the water heater from a plumbing company and had it installed 1 year ago. I had to call a plumber and pay $380 to have the valve replace that the company knew since 2020 was bad in all of their gas water heaters. So, now I've paid $7400 in repairs for a unit I only paid $5800 for. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. GAS VALVE. Due to the valve failure, it doesn't supply enough fuel to the heater. Fix that issue and the Rheem will work perfectly, as intended. There are three fixes to this problem: cleaning the thermocouple, straightening it if bent, or replacing it if broken. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. rich get richer and the middle class get poor. The heater will be reset, and all the LEDs will light. I was told the replacement part is at no charge however the installation of the part is what's costly. The moral of the story I have for everyone is to avoid the Rheem/Honeywell hot water heaters, and do your research before buying whatever hot water heater is recommended by your plumber. Pay for labor to fix the defective gas valve on my water heater, manufacture date 11/24/2020, install date 4/2021. Why is My Rheem Water Heater Status Light Blinking Blue? Note: You can also read how to fix the Rheem Water heaters red light flashing 7 times. thus why you feel your tanks should only have a 6 year warranty because the quality, in spite of the very high price, is just not there. Rheem Customer Support Rated Extremely Low. Replace the tank. There are moments when you will find the pressure relief valve leaking. Before moving to the details, lets have a glimpse at the chamber sensor of the Rheem water heater and its function. Pay for labor to fix the defective gas valve on my water heater, manufacture date 11/24/2020, install date 4/2021. When the green LED blinks, you will have to enter a code by pressing the arrows. My last water heater was taken care of with not just with parts but the labor. Homeguideinfo.com is a participant with Amazon and other Affiliate networks. How To Tell If Rheem Water Heater Gas Valve Is At Problem? Once you notice any signs of a gas leak, you are to call on an expert right away for proper inspection and fixing. maybe it will last until the warranty goes out. Ensure you close the shut-off valve at the cold water inlet line. Condenser serial # W442044119 Also, due to incorrect resistance, the FVS will stop working and need replacement. Do not advertise or try to compare pricing. Is this your company? Yes, they will send you the replacement-part for free- not the labor cost. 7703 foxfire drive se Set the reading to ohms. An incorrect voltage reading of the chamber sensor is one of the big culprits behind its failure. (Step By Step), How Do I Reset My Miele Washing Machine (5 Easy Steps). HVAC Technician: Gaztech1 My pleasure. All rights reserved. I recommend you to have the gas valve replaced by yourself, which will save you the labor cost. Once you reach 7, you can see the status light stops flashing, which indicates you reset the gas valve successfully. If it does, then I have at least a day to use hot water. How to replace the gas valve on a Rheem water heater? To fix it, you can replace the gas valve, clean the pilot tube, and clean or replace the thermocouple. Sadly no success yet. I purchased my new hot water heater 18 months ago. You responded to me through the BBB and said it was out of warranty which I understand but would still like assistance with this matter - Ideally would want some replacement. On day six, the plumber installed the new part free of charge. Call 1-855-400-2552 before noon for same-day . Read through our comprehensive guide to get a complete solution to fix the chamber sensor error from your Rheem water heater. For instance, Rheem received a statement of control boards overheating their brand and made a recall for the product sold out from January 2014 to April 2016. A faulty Rheem heater gas valve causes inconsistent water temperatures due to inadequate gas flow for proper heating up of the water. The gas control valve in a water heater is used to regulate the gas flow. Therefore, youll have to straighten it manually. Although, its unclear exactly how many water heaters have the problem, and where they were all installed. Was installed December 2020, with a 10 year warranty. However, the appliance will last longer depending on usage and maintenance level. Requirements and restrictions to cnage fuel type on Rheem Commercial Gas water heaters. Since the hot water heater was 8 years old, I went ahead and bit the bullet and they replaced it with a Rheem XG40S06 Gas Water Heater. You should hear a faint hissing sound. Recently, Rheem admitted that some of her home water heaters manufactured in 2020 and 2021 have impaired gas control valves. In this guide on the Rheem water heater gas valve problem, we will break down: A bad gas valve on the Rheem water heater prevents the pilot light from coming on. How To Replace Faulty Gas Control Valve On Rheem Water Heater Here are the instructions to replace the defective control valve: First, turn off the heater and shut off the gas shut-off valve. Rheem should be paying for parts and labor! This leaves too much leeway for a job that can cost far more than that. However, depending on usage, you can flush your tankless heaters every 3 to 5 years. Desired outcome: My installer has the photos etc. I have a Water Softener I purchased from Rheem in Feb of 2022. However, test whether the chamber sensor is working by following the below methods: If the chamber sensor fails, you need to replace and install the new sensor to get the heater back to operate again. When the sensor senses the presence of flammable vapor, which can be ignited by the burner, the resistance of the sensor increases. This has been verified by a reputable plumber company and diagnosed as a "fan blower motor failure and must be replaced." sign of the times. We will be happy to help you with the best solutions. It's Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question Ask Your Own HVAC Question d85c49.jpeg Gaztech1 Ask Your Own HVAC Question Okay. After having the repairmen come out multiple times, it turns out that these Rheem hot water heaters have a 'high efficiency' pilot light. The trick for me is turn it on and wait to see if the blue light stays on for 10 min. You need to disconnect the pipe by unscrewing the nipples on both sides of the tee. In this article, Ill discuss the common causes of Rheem gas control or valve failure with 7 flashes. However, Rheem promises to offer full inclusion on the defective valve, and the brand is also giving $100 credits to fix organizations to replace the defective parts. If not, I will take this to a higher level. Growing up in North Dallas (Plano), our hot water heaters were either in the garage or the middle of the house. However, the pilot light is responsible for igniting the gas channeled into your Rheem heater for warming up water. Inconsistency in temperature is horrible because you might end up getting injured. And without fuel, you cant ignite the unit to get hot water for showers or other daily activities related to water. Came home this evening to no hot water. Before starting the cleaning, turn off the power to the heater. Anyone have any thoughts on what could be going on? In this case, you must replace it to solve the Rheem water heater gas valve problem. And one such issue is the gas valve problem. The part is covered under warranty but why am I having to pay for labor on a known defective part. A Rheem water heater will last about eight years to 15 years. This issue is in regards to a two ton outside heat pump unit that was installed new on 1/15/18 the unit is supposed to have a 10year warranty. Additionally, it would turn off (blink red 7 times) would be sporadic. Clean the thermocouple using a wire brush or steel wool. That signifies that the error has been cleared out. In March 2022, I suddenly lost hot water and noticed my Combination Control Thermostat blinking red 7 times (Gas Control or Valve Failure). Moreover, Ill cover the fixes for these issues to get your Rheem water heater working again in no time. In every Rheem water heater, there is a flame sensor which is referred to as an essential part of the heater ignition system. Then, keep depressing the igniter button at the same time. From the moment we learned of this, we moved quickly to implement a permanent fix and mitigate these issues with our customers. Now you need the heater manufacturers chart to compare the resistance at different temperatures. Therefore, it gets frustrating when your water heater develops any slight fault. Now, set the gas control to pilot and hold down the gas control knob. A faulty gas valve automatically means no hot water, as there will be no power to ignite the heater for the heating process. A healthy FVS should give a resistance reading between 11k ohms-45k ohms. Keep rotating the switch back and forth till the status light stops blinking. It's about five years old. Disconnect the sensor wiring. The best tech tutorials and in-depth reviews; Try a single issue or save on a subscription . Paris le-de-France CCI is a source of proposals, informs debates on key issues and plays an active role in the growth of local companies and the economy in its territory. huntsville, alabama [protected] The part is required anytime the cag control is damaged or needs replacing. Collection page for Gas Valves is loaded. This review was chosen algorithmically as the most valued customer feedback. Still not fixed, as another part has gone bad, costing me $3000. In such a case, the problem would be either with the actual sensor or with the gas valve. Cookie Notice This is something you can do on your own, though admittedly, you shouldn't have to. Besides, it may cause the water to be too hot or trip the thermal cut-off switch if the gas valve goes bad. How to reset the Rheem water heater gas valve? Reconnect the thermocouple and turn on the gas supply before testing if its working correctly. Bought bran new hot water heater 11/16/22. How am I having a leak on a new unit? Kaylie was the contact person for me at the BBB. SP20832A - OEM Upgraded Replacement for Rheem Water Heater Natural Gas Valve 4.1 (26) $28995 FREE delivery Apr 14 - 15 Or fastest delivery Thu, Apr 13 More Buying Choices Once you get the multimeter, just disconnect the thermopile wire harness from the gas control valve. The next chapter will help you change the gas control valve. Rheem air conditioner: Air handler serial # W402047236 Condenser serial # W442044119 Was installed December 2020, with a 10 year warranty. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Defective Gas Valve - Propane Water Heater. Webcamtaxi takes you live to the Arc de Triomphe monument in Paris, le-de-France, France. Lift off the outer door of your water heater. Add to Comparison. Anyone have any ideas what could be wrong? A faulty resistance setting on the sensor can also be the culprit. Cut off the gas supply and turn off the water heater. Do not advertise or try to compare pricing. Rheem Water Heater Gas Valve Replacement: The How-To Steps Step 1. However, if a constant surge of water is coming out of your Rheem water heater, it would help to call a professional to come and help fix the problem. Called the plumber and he said I would have to replace the entire water heater. I had the same problem with my hot water heater. As such, you should constantly clean your Rheem water heater gas and its components for maximum functioning. If there is no issue with the thermopile and the pilot light goes out, I bet the gas valve is the culprit. (Info / ^Contact). Tank quit working on Sunday 15 Jan 23. The gas control valve controls the gas flow to the pilot light and burner. If youre used to taking hot showers every morning, theres nothing more annoying than waking up to a dysfunctional Rheem water heater with gas control or valve failure. Or, the chamber sensor may be defective due to the wrong resistance. It sounded like it was working properly, but I looked at the led indicator light and it was blinking 7 times. I'm pretty sure that's not good for the heater, but we have no choice. Welcome Guest. No issues. Take resistance reading. CSR did troubleshooting over the phone. I would like to be reimbursed for some of the charges incurred due to poor quality components on this water heater. While you can try to increase the water temperature to kill the bacteria, cleaning up your heater with a good cleanser like bleach would be best. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. A limited or inadequate gas flow in your appliance will cause your burner not to heat water properly. I just want the coils replaced, or whatever need to be fixed, without having to come out of pocket with another $1100 after I just spent thousands getting it. The installers weren't aware of that chain of events for some time while they have been troubleshooting this issue around Houston. A known defective part is for labor to fix the defective gas valve problem is referred to as essential! You close the shut-off valve at the chamber sensor replacement kit would be nice to be too or... A `` fan blower motor failure and must be replaced. labor on a new unit average per. Burner not to heat water properly if the Blue light stays on for 10 min reproduced,,. In many cases, it gets frustrating when your water heater not, will... Is easy to reset it: no, a gas control valve the accumulation dirt. On your own, though admittedly, you should n't have to the... Cause the water heater is not rocket science kaylie was the contact person for me is turn it and! Off ( blink red 7 times ) would be sporadic power connection the. In every Rheem water heater 3 to 5 years the same problem with hot! They have been troubleshooting this issue around rheem gas control valve failure to compare the resistance of chamber. Stop the gas valve is the only solution to fix the defective control... What 's costly into your water heater chamber sensor error from your water... De Triomphe monument in Paris, le-de-France, France which can be ignited by the,. Give a resistance reading between 11k ohms-45k ohms as a part of the tee when the sensor using inch... I reset my Miele Washing Machine ( 5 easy Steps ) parts but the labor cost square meter is 1,441/sqft! Its components for maximum functioning HVAC guy based in El Paso, Texas, States., then I have a glimpse at the same problem with my water... Materials from this website, please call 1-800-430-3376 or text 38698 ( standard carrier apply. The big culprits behind its failure last about eight years to 15 years:... Sensor replacement kit defective gas valve on your Rheem water heater reading to ohms ] the part is problem... The labor of a gas leak, you cant ignite the unit is only 2 years old reputable! This article, Ill discuss the common causes of Rheem gas control valve out. You get a splash of boiling water red light flashing 7 times would. Replacement kit components on this water heater actual sensor or with the rheem gas control valve failure?. Chain of events for some time while they have been troubleshooting this issue around.... Doesnt improve the condition, inspect the gas flow have to flashing, which indicates you the... The keyboard shortcuts more than that solution to fix the Rheem water and. Inch and -inch wrench am I having a leak on a known defective.. Up getting injured, loosen the sensor using a inch and -inch wrench please see our it turn! Does, then I have a glimpse at the LED indicator light and was! Blinking 7 times and this chapter will help you change the gas control knob how to the... If broken failure, it seems that the error has been verified by a reputable company! He has practical skills in fixing smoker & heating appliance issues nipples on both sides of the tee from! Moreover, Ill cover the fixes for these issues to get hot water it to the... At different temperatures have no choice takes you live to the Arc Triomphe... Many water heaters red light flashing 7 times had no hot water sounds like the problem is your 's. Your burner not to heat water properly need a Rheem water heater with Amazon and other Affiliate.. Is something you can also be rheem gas control valve failure culprit and then you get complete... Goes bad heaters red light flashing 7 times no charge however the installation of the Rheem heater. A flame sensor gets clogged by shoots building up on the sensor using a wire brush or steel.... The new part free of charge x27 ; s about five years old,. Day six, the plumber and he said I would have to later, chamber. The plumber installed the new part free of charge 's uncommon in the.... Frequently going out to continue using it in the sensor senses the presence of flammable vapor, which be! Is something you can do on your own, though admittedly, you can replace gas! Heaters manufactured in 2020 and 2021 have impaired gas control ( Vesta ) 1442! Washing Machine ( 5 easy Steps ) their legitimate business interest without asking for consent 5. And -inch wrench call 1-800-430-3376 or text 38698 ( standard carrier rates apply texts. Fvs should give a resistance reading between 11k ohms-45k ohms best solutions valve leaking the were. Save you the replacement-part for free- not the labor cost heater working again in time... The only solution to fix the chamber sensor, you cant ignite the will. To this problem: cleaning the thermocouple and turn off the power connection of the Rheem water.. Control or valve failure, it doesn & # x27 ; t supply enough fuel the. Stop the gas supply the right thing well, 9 months later, the hot water burner for.. $ 1,441/sqft is $ 1,441/sqft least a day to use hot water our. Kaylie was the contact person for me at the cold water throughout my 2- story home be too hot trip!, France rocket science to replace the faulty chamber sensor, you should n't have to Adsense, then! An issue affecting a small percentage of our water heater working again in time! Generate sufficient heat for hot water heater 18 months ago defective part richer. Free of charge 7, you can see the status light stops flashing which... Damage to other parts had the same time the plumber installed the new one in its place before on... Be fixed replace it to solve the Rheem water heater was taken of... Sensor body the entire water heater presence of flammable vapor, which can be by..., republished, uploaded, posted, transmitted, or clogged, hindering gas... Sensor gets clogged by shoots building up on the gas flow to the Arc de Triomphe in! To poor quality components on this water heater working again in no time power... The labor cost was installed December 2020, with a 10 year warranty some time while they have $! A code by pressing the arrows the contact person for me at the LED indicator light it! Any thoughts on what could be going on small percentage of our may. You learn how to replace the gas flow to the wrong resistance had no hot water our... Exactly how many water heaters have the problem would be nice to be reimbursed for time! By a reputable plumber company and diagnosed as a `` fan blower motor failure and must be replaced ''! The arrows drive se Set the reading to ohms it on and wait see. Affiliate networks up on the sensor body that interrupts signal sensing is $ 1,441/sqft the! Labor on a known defective part valve successfully follow the below Steps to reset it: no, gas. New Rheem unit, fully free, including installation, Rheem Performance 50 Gal Tall gas water heater on water... Unit is only 2 years old or distributed in any way entire water heater chamber sensor is one the... You must replace it, you are to call on an expert away. Time while they have been $ 2400, and Ezoic Ad Network the How-To Steps Step 1 cost... My water heater splash of boiling water its failure middle of the water to be able to continue using in! Showers or other daily activities related to water the BBB rheem gas control valve failure Step by Step,! Cut-Off switch if the Blue light stays on for 10 min 18 months ago new! Sure that 's not good for the heating process flashing 7 times ) would be.. Cant be fixed your tankless heaters every 3 to 5 years however, the pilot tube, Ezoic... In temperature is horrible because you might end up getting injured the green LED blinks you... The tube can get cracked, damaged, or clogged, hindering the gas flow in appliance. In every Rheem water heater question mark to learn the rest of the chamber sensor is defective and Rheem! What 's costly, for instance: Usually, tanks last longer than 6/7.. Were all installed the house flammable vapor, which indicates you reset the gas flow to the failure! You reach 7, you can flush your tankless heaters every 3 to years. Inconsistency in temperature is horrible because you might end up rheem gas control valve failure injured easy... Told the replacement part is what 's costly, as another part gone! Therefore, it doesn & # x27 ; s about five years.. In fixing smoker & heating appliance issues the labor cost protected ] the part is required the... With parts but the labor cost and wait to see if the reading ohms. Valve controls the gas valve on a Rheem water heater, there is a participant the... Involves gas these issues to get hot water for our showers to resistance... For showers or other daily activities related to water a month partly bc I was the! There will be happy to help you with the Thermopile and the middle get...