Union Supply is a supplier of commissary goods and services. 525 total complaints in the last 3 years. In addition, Monday thru Friday: 6:00 am - 10:00 pm (CST) Union Supply Direct offers offender and family package programs for either state-wide agencies or individual facilities. ABOUT US TX 1 Johnson County : Email: customerservice@uscsdirect.com . You are currently using Internet Explorer Version 15. We Recommend. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Union Supply Group is exclusively dedicated to supplying the correctional industry. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We were told that the package had already been shipped; but if my brother was transferred before the package arrived, the package would be returned to Union Supply by the facility and then we would be contacted to determine a resolution. She explained that a $35 restocking fee had been charged. After January 1, 2017, you will no longer be able to access our site unless you update your browser. BBB Business Profiles generally cover a three-year reporting period. Box 619059 12 days ago. I placed a food order for an inmate at the beginning of july 2022. Customer Service . Your authorization for this session has expired. Scott Schaldenbrand has only one known connection. Reno, NV 89506 (North Valleys area) $24 an hour. They haven't had any information other then " it shows the package was sent out and received on September 28" we're now on November 10th and he has not received it my brother filled out a form asking about it and the warehouse told him hey didn't receive his package!! Box 619059. . company profile page along with the rest of the general data. I don't know what to think except I feel like they are illegally taking money from my account not once but twice this is occurred after I had purchased a package And paid for it being that I watched my account frequently I noticed not once but twice where they redebited my account for the same thing I'm saying to people out there who deal with this company you need to watch your account I did not authorize them to redebit my account being I had already paid in full once. served to you completely ad free and you will be granted access to view every profile in its entirety, even Dear Valued Customer, Keeping your internet browser up-to-date is important for security and to ensure that web pages load properly. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB is here to help. I went through this process Four times. We Recommend. Union Supply Direct offers offender and/or friends and family package programs state-wide or for individual institutions. Long Beach, CA 90802 (Map), 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. The order was for $281.77 I was told that they had no way to do this they told me to talk with the prison, the prison said get the information for the company. After January 1, 2017, you will no longer be able to access our site unless you update your browser. Commissary Contractors Union Supply Group, Inc. Business Profile Union Supply Group, Inc. Commissary Contractors Headquarters Multi Location Business Find locations Contact Information 2500. Explore. Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation Apply to the latest jobs near you. BBB Business Profiles may not be reproduced for sales or promotional purposes. .prog-end-h2 {font-size: 16px;font-weight:400;text-align: center;margin: 15px 0px 15px 0px;} BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Dallas, TX 75261-9059 . Today Union Supply Group offers more than 12,000 items in secure, correctional-appropriate designs and packaging to meet the safety and security needs of the correctional industry. We explained to her that according to Union Supply's Rules and Regulations, the restocking fee did not apply to our situation. You are currently using Internet Explorer Version 103. We have become the fastest-growing commissary provider in the . We apologize for any inconvenience. Union Supply Commissary Solutions, Inc, Forrest Fabrics, Inc and other three businesses listed there. Due to the volume of complaints filed against this business, BBB only publishes the details for 25% of the total complaints filed. TKC Holdings | Consumer goodLeads generation This is after I have told them the issues. BBB Business Profiles may not be reproduced for sales or promotional purposes. Union Supply Direct also saves you the time and money spent scanning and inspecting incoming packages. I have purchased a guitar case on behalf of my incarcerated father. | Privacy Policy|Terms of Use. 2015-03-26 - 2019-03-24 Addition of . We contacted Union Supply customer service immediately to ask them to stop or cancel the package. It offers shoes, clothes, electronics, personal care, food, and inmate package products. All rights reserved. Order placed with Union Supply Direct on 11/30/2022. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. and called back the next day (1/11/2023). Union Supply Commissary Solutions, Inc. branch Company Number 0802086304 Status In Existence Incorporation Date 21 October 2014 (over 8 years ago) Company Type Foreign For-Profit Corporation Jurisdiction Texas (US) Branch Branch of UNION SUPPLY COMMISSARY SOLUTIONS, INC. (California (US)) Registered Address 2301 E. Pacifica Place Rancho Dominguez . We did not receive the $35 credit. She said it would take a few days for it to be processed and for us to see it on our credit card. Utilize our advanced search form to filter the search results by Company Name, City, State, Postal Code, **InEligibility Message Goes Here** I simply need this business to reply to a question regarding the status of a $200 purchase that has been given no update since my inquiry. IU was instructed upon release to to make contact through mail to get refunded the balance on my account, which is currently about $180. Dallas, TX 75261-9059, Customer Service Hours of Operation To enhance the security of its website, beginning on January 1, 2017, Union Supply Direct will no longer support versions of Internet Explorer older than Version 10. On 2/7/2023 we contacted Union Supply once again - spoke with ***** He told us that the charge was being reviewed by upper management to determine if it was refundable. Box 619059. Groveport, OH 43125 (Map), 444 West Ocean Blvd, Suite 1700 As a matter of policy, BBB does not endorse any product, service or business. To protect our site, we cannot process your request right now. TX 75261-9058 Latest Events. Not one email has received so much as an acknowledgement. Phone: (562)361-5730 . Union Supply Direct creates fully customized package programs to meet our customers specifications. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We Recommend. Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. About. I have been on hold for north of an hour without any contact from a human being. UNION SUPPLY COMMISSARY SOLUTIONS, INC. CALIFORNIA STOCK CORPORATION - CA - GENERAL: WRITE REVIEW: Address: 2500 Regent Blvd Dallas, TX 75261: Registered Agent: Incorp Services, Inc. Filing Date: July 14, 2011: File Number: 3397445: Contact Us About The Company Profile For Union Supply Commissary Solutions, Inc. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. TX. We offer diverse clothing options for all needs and have the hottest and most recognized brand names including Nike, Levis, Adidas, Russell, Dickies and many more. Three licensees, including Union Supply Group, Inc and Union Supply Commissary Solutions, Inc, are associated with the address Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. We have 4 offices to better serve you, please see the information below: For more information on our products click here. Click here to Get the File - use the Password: XXXXXXXX DFW Airport. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It has been on hold for over a month. We told Yvette that we had been told we would be contacted once the package was returned and we were not. Fax us your order form toll free at (888)857-6219. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I bought a package when I was incarcerated but was unable to receive it so I was reimbursed with a check but wasn't able to spend that for 4 months. A picture of the order# is included in the PDF attached. We pride ourselves on same day shipping on all orders. As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. Commercial Products Wholesale and Distributor, International Association of Better Business Bureaus. BONUS- UP TO $1000 SIGN ON BONUS FOR NEW EMPLOYEES. Union Supply Direct United States. | Privacy Policy|Terms of Use. $16 an hour. Terms of Use P.O. We have become the fastest-growing commissary provider in the industry by emphasizing security, innovation and value across our entire product range. Mail your order to us at: Union Supply Direct. I have asked for a refund 4 times. Rene could not give us a time frame on when to expect a decision on our claim. As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation Monday thru Friday: 6:00 am - 10:00 pm (CST) Saturday 7:00 am - 3:00 pm (CST) Correctional Facilities Contact Us If you are in need of enterprise level search, please consider signing up for a Bizapedia Pro Search account as described on this page. Find company research, competitor information, contact details & financial data for Union Supply Commissary Solutions, Inc. of Rancho Dominguez, CA. Based On Your Shopping Cart. It is now 10/11/2022, I have not received the refund of 110.85. Seasonal ProgramsOur seasonal programs are usually implemented quarterly (spring, summer, fall and winter). Union Supply Direct - Texas Inmate Package - Home Login to Your Account Email Address (User Name) Password: New Customer? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Union Supply Commissary Solutions, Inc. - . So why do they have a customer service if is no help! They have horrible customer service and I have read reviews I don't understand how are they still standing as a business. If we had been contacted, we would have directed Union Supply to send the package to the new facility. On Going ProgramsOur Inmate Direct sales programs offer a wide range of all our products. We told Yvette that we had been told we would be contacted once the package was returned and we were not. Union Supply Media can create, label and ship custom CDs almost instantly with our high-speed CD writer. institute for Men. They advise me to use their contact services online for quicker service, yet the contact will not reply. They told me they would have to send the check to the facility and then said they would send it to me and then told me they don't know when they'll send me the money. We contacted Union Supply customer service immediately to ask them to stop or cancel the package. We would like to provide your inmate with the most fashionable and . While logged in and authenticated, you will not be asked to solve any complicated Recaptcha V2 challenges. Rene could not give us a time frame on when to expect a decision on our claim. I manage the Union Supply Commissary Solutions division and act . ****** could not explain why we had not been contacted when the package was returned. BBB Business Profiles generally cover a three-year reporting period. Union Supply Group fills orders accurately, completely and on-time through our distribution centers in Nevada, Ohio, and Texas. If we had been contacted, we would have directed Union Supply to send the package to the new facility. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Phone: 866-404-8989 Fax: 888-857-6219 Email: customerservice@unionsupplydirect.com Correspondence/Payment: Union Supply Direct Attn: Customer Service P.O. Commissary Delivery Representative. We can offer monthly, quarterly, seasonal or holiday programs that allow purchases directly by offenders, or only friends and families. Order # ECAXXXXXXX. and called back the next day (1/11/2023). At Arrendale State Prison in Georgia, a wire-free bra from Union Supply Direct is $13.80; at Northeast Correctional Complex in Tennessee, the company sells the same bra for $25.95. Part-Time Commissary Delivery Representative. Easily apply. We would like to show you a description here but the site won't allow us. P.O. Union Supply Group | US Comissary Solutions Divisions Providing and managing end-to-end, integrated commissary solutions from deposit kiosks in the lobby to the commissary and trust accounting software and onsite staff at our client facilities. Union Supply Direct provides a fully bi-lingual, in-house call center for Friends and Families of offenders. All catalogs, order forms, posters and web sites are provided at no charge and are created and supported by our in-house Art and Design department. Order # ECAXXXXXXX. All rights reserved. On 1/10/2023 we received a credit from Union Supply but not for the full amount of the charge. US Commissary Solutions directly manages entire commissary operations for State and other large correctional agencies. Religious Items ProgramUnion Supply Direct offers an entire catalog of religious and devotional items so that all offenders can be served by one vendor with a completely secure, transparent distribution system. 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