big lots furniture warranty planbig lots furniture warranty plan

My husband noticed a leg put on wrong. Some constraints use. She was so excited until now, just 3 months later, the side is sagging and almost slants downward from the center. Bought a $400 recliner - it lasted one year. He started to get hostile with me he started to physically intimidate me he started to get louder with me insisting a cash refund. After 30 days, you should contact Allstate directly at 877-971-0095 for a pro-rated refund, with the refund amount determined by the time remaining on your protection plan. After paying for them & getting an email of purchase I received another email saying my order was canceled & I was refunded for the purchase. Well contacted big lots in Marion Ohio Today. Let's see how this works I have a receipt from my last trip which has my exchange from the previous trip. It was replaced without question and I didn't even show them my receipt. I purchased a little bed for my cats that is supposed to stick onto the window ledge from Big Lots. *Pay attention to the return policy. I looked to buy both of them went up with her to the cash register. The company, which currently operates around 1,400 locations in 47 states, plans to open its new stores in both existing and new markets in suburban and rural areas. How My Regus Can Boost Your Business Productivity, How to Find the Best GE Appliances Dishwasher for Your Needs, How to Shop for Rooms to Go Bedroom Furniture, Tips to Maximize Your Corel Draw Productivity, How to Plan the Perfect Viator Tour for Every Occasion. Entire staff was very helpful. Her current bed was almost 20 years old and starting to look worn. I am so disappointed! Can I return an item if I don't have the plastic wrapper. So to sum it up, I would have been paying for your employees to get paid to make mistakes because they are not paying attention? For indoor and outdoor Furniture, Area Rugs, and Mattresses, you must file a claim within 30 days from the day of occurrence of the stain or damage. I just bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with only normal sitting. Store wouldn't take it back with receipt. Well I just went and bought a fireplace from somebody else. Looking for help? Allstate covers unintentional pet stains from a single incident. We did the purchase in may and it was delivered in July. Yes, you can get a refund for your protection plan at any time. When I thought I'd flip the mattress I was shocked to see the springs poking through the backside!! display: inline-block; margin-left: 15px; I had to use gloves to remove them from the pkg which had the preserves smeared onto the inside of the box with multiples broken and shard pieces of glass. However without making your customers happy you will have no company at all who do you think really determines if you lose your job so stupid morons watching a camera all day r customers cause you can stay in business if you have no customers and big lots and there greedy attitude about keep the gift r give it away no reciept no return policy is ludicrous the company is just greedy and thats why walmart will shut you idiots down sorry the shirt i got for Christmas didn't fit big lots don't worry i threw it away for you you happy. It appears that the quality of materials used is very inferior. They are a home and budget-focused department store that offers furniture, mattresses, home decor, bed and bath products, and more, including electronics, bulk groceries and household essentials. Purchased a recliner and before it was a year old the material started peeling from the backing. I was so disappointed to have spent the money I had and not have the satisfaction guarantee or your money back policy. 2023 Big Lots Stores, LLC, and its affiliates. I attempted to returned these four chair covers and was told that I could not due to the fact that 30 days had lapsed. Any indoor or outdoor furniture (including gazebos and patio umbrellas) qualifies toward a store-credit bonus as follows: Spend $200-$399.99 and earn a $10 bonus; Spend $400-$599.99 and earn a $20 bonus (May I suggest the use of plastic bottles instead of glass when sending pkgs for delivery?) Which let's me know she remember. in Modesto. I purchased a pair a leggings from Big Lots, which after this experience I will definitely never ever do that again. Big Lots ordered me a new one. My husband told me that we vacation. The back cushion curves in before it gets to your low back. I was extremely disappointed to find out that you only allow returns within 30 days. Explains the quality Just FYI. Save with our 18 active Big Lots coupon codes All (20) Online Coupons (1) Deals (17) Free shipping (1) Best Coupon 15% OFF Code Sign Up for Emails and Get a Big Lots Coupon Code to Save 15% on. what a load of crap!! Frequently bought together + Total price: Add both to Cart They need to be aware of the awful quality. He was very adamant about it. I took the remaining two bags back to the store for an exchange or refund. We use intelligent software that. One of the cushions snagged about a week after we go it. Since Big Lots policy is only to return merchandise in good condition AND the item manual instructs me to contact the manufacturer, I am out of ideas now. My debit card was accepted and my rugs were paid for. I love Big Lots they always have great prices and great merchandise. Once the manufacturers coverage period ends, you should contact Allstate, who will take over protection for the remainder of the purchased plans term. } We have had nothing but problems with this mattress. Big Lots has an "F" rating with the BBB. Going to get receipt and return.we'll see what happens. Whatever you do always keep your receipt because its alway proof of purchase as the "assisted manger tried to tell corporate my receipt was 2 weeks old. My money for a cheap store gift card. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. I purchase a mattress set from Big Lots. 2 Year Furniture Protection Plan ($200-$299.99) - Allstate $30When purchased online In Stock Add to cart About this item Specifications Benefits: 24/7 Support, Free 2-Way Shipping, No Deductible, No Additional Cost Support: Online, Phone Includes: Mechanical Defects, Normal Wear and Tear Coverage, Electrical Defects The exchange policy is just not good customer service. Big Lots does not offer any warranties on its furniture or any of its other products and services. So I am sick with mattress which I am going to have to replace myself. Big Lots has set a sales goal of $8 billion to $10 billion through a combination of the new stores, e-commerce growth and "merchandise sales productivity initiatives." I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. We offer plans on a wide range of products Major Systems and Appliances Consumer Electronics and Devices Power and Gas Line Protection Computers and Peripherals Furniture And more Included Services We provide core services to our clients to fit their needs Plan Development Underwriting and Compliance Customer Service Claims Adjudication And, not all products are offered this protection service. Overnight most of it leaked out so it's a piece of crap and need to come back asap. I guess I should of lied. Very STRANGE INDEED!!? Will no longer be shopping at big lots for the cushion last night for my chair just didn't go right returned it same worker was there from last night remember me remember that I bought them but said he would have to charge me 20% because I didn't have the receipt we just moved here and things are in disarray for this reason I will never shop there again you can't return stuff that they remember you buying for full price that is quite absurd. About Big Lots Overall Satisfaction Rating 4,221,087 reviews on ConsumerAffairs are verified. Big Lots Credit Card. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. I am 5'5 and my feet hangover the end of the mattress. Absolute garbage. I said, its easy to exchange this. I woke up the following morning and I had changed my mind thinking and being under is very strong suspicion that I was snookered. on 1/21/20 at 2:08PM . I had no idea I would be needing to return it or any type problem for thst matter. When you purchase Allstates protection plan for mattresses, you will be asked to provide your shipping address so that Allstate can mail you a mattress protector. B&H. Big Lots. It not worth anything . Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. speedo thong mens swimsuits. Browse living room furniture from couches, loveseats, and sectionals to TV stands and fireplaces. Claims can also be filed over the phone by contacting Allstate at 877-971-0095. If it was in original shape I wouldn't have to return it! *all remanufactured items state that on item you buy.. selling them as BRAND NEW is false advertising.. which is against the LAW. Insulting to me as a customer, did not help me in the end. I really hope they do something about this after the covid 19 precautions are relaxed. }. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. Put signs up at your store! We used the delivery service they suggested. When available, any warranties on products or services come from their manufacturers, suppliers or distributors. left: 100%; I would recommend that if you want stuff that will hold up more than a few months, big lots may not be a good option for furniture. right: 100%; We did have a storm on Sunday, 7/1/12 on my return, but; the covers were already torn. View My Claims. The lights on the item I purchased were defected and broken. I purchased Big Coverage. In no way should a $400 couch fall apart after 2 months of typical use. border-bottom:none !important; They refused to look up my email. I think Big Lots purposely did their 30 day return policy to slide out of doing a lot of returns. Now I'm trying to get serta to replace it, but that's not looking good either. However, your receipt is required to file a claim and registering it now can save you time if you do need to file a claim in the future. If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. Ok so I go back home with my "exchanged" leggings. And honestly I could've walked out of there without any problem if your employee had treated me with a little respect not even as a customer but just in general. Big lots makes no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the materials and information on the.information about the big lots policies for returns, refunds and exchanges. 3. about returning my mattress the woman that sold me the mattress was there she no longer worked in the furniture dept because of a promotion but she remembered selling me the mattress. So my husband and I purchased a king bed set mattress split box frame head board foot board rails. IMMEDIATELY we called the store. Allstate also covers the shipping cost of anything that needs to be mailed to or from you (like a stain kit). WILL ONLY FIT MODEL L-GZ717PST-C, A111001701. The method of payment used for the purchase helps Big Lots determine how the refund will be granted. I spent the last of my moving money on this. font-size:25px; Big Lots warranty disclaimer and liability limit states that it presents its products as is and as available, and the consumer assumes sole risk in the use of its website or in purchasing any of its products and services. On May 28, 2016 the end blew off. Big Lots have misleading information on their website about delivery. I contacted Lane. It is impossible to rely on stores to carry this item for long. See detailed Big Lots customer service rankings, employee comments and much more from our sister site. These excuses and bad reviews are worthless. Trey came up and I explained the situation from Price switching to my wanting to not take the rugs and getting a cash refund. All rights reserved. Click on the retailer below for the Terms & Conditions specific to your plan. Also most of the food is bad for you too. Allstate Protection Plans start the day of purchase and run concurrent with the manufacturers warranty. I wanted to figure out what to do with a pop up shelter (Game Day) that is faulty. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. I did not have the receipt for a curtain rod that I wanted to return. seeing that BIG LOTS packaging is usually designed with safety wraps and adhere to higher standards of packaging than how these boxes had EVERYTHING tossed and no containment or shock resistant wraps. The Airmega 250 is way, way better! To this day I have not received a credit on my credit card. usjf judo tournaments. I have not even had it a good month yet. Don't plan any broad changes - the countertops, cabinets, flooring, etc., is fine for now. Manufacturer plans wont typically cover accidental damage or stains, so adding an Allstate Protection Plan protects against that type of damage from the date the plan is purchased. Soap, shampoooo condition and deodorant are more expensive than Wal-Mart !! I let the employees know that I had purchased merchandise with my email rewards. That is why things are cheap once you buy them you are stuck with them. I was in outrage when I went to return some seamless bras on Sisk Rd. You can also update your email address and password. text-align: center; I think it is a real shame that they wouldnt give me a store credit for the curtains I purchase over 30 days. I will be going back.. Bought a couch recliner in July 2016. So they could look it up that way They sell out, so I was unaware of the damage within a month. crimson crisp apple parentage. Amazon. Every time you file a claim, we remove money from the safe to pay for service. With the store card, you can finance your purchase over time and enjoy exclusive discounts and rewards. You may buy a sweater only to find that it has a hole in it when you put it on. I live alone so I'm the only one who sat on it. Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. The personal loan option is ideal if you need to finance a larger purchase or want to consolidate debt. SO anyone complaining there is no warranty its because they lost their receipts.. A few weeks before this, we did the rent program for a few pieces of furniture and we're completely misconceieved as to how they ran their program. The sales associates were easy to work with and fairly helpful. We asked him to redo and he did with much ATTITUDE. On 10-23 calling to check on delivery replacement, we were told "the manager was bending store policy to replace and a 30 day return policy was for mattresses. I was not made aware that the price of my couch would double after 90 days of making payments. } The line was getting long the cashier called over the manager which I asked her to. They wanted me to wait 3 to 5 days to have it put back on my debit card. No has decided that she is the final word on Big Lots store policy. Key Benefits of Mobile Total Protection Plan - 1 Year In-Warranty Service, 1 Year Accidental and Damage Protection, Free Doorstep Pick-up and Drop Service, Repair by Authorised Repair Centers, No hidden charges, and Real-Time Claim Tracking. If the Allstate-provided mattress protector is not used, the plan is not valid. However, you will need your receipt to file a claim, so be sure to keep it in a safe place. Do they have a weight limit of 100 pounds? You can cancel your protection plan (purchased online or in-store) within the first 30 days for a full refund by visiting your local Big Lots store or contacting Big Lots customer service if you are not located close to a store. . position: relative; Put in on your website! Recently went to Big lots to purchase a couple of rugs. Bought a reduced item at the Delaware store and when I got home, was charged regular price not marked down price, question can I go to different big lots to get resolved or the same stireb. I was in outrage when I went to return some seamless bras on Sisk Rd. Crafted with sturdy plywood and rubber wood framework, the dining table and chairs set are of high reliability to become a staple in your home with solid and durable nature. I bring the product back in completely full, having used only one scoop to try, before the 30 days and with a receipt and the new employee stated that they do not take back food products that have been opened, unless the food product was expired, or not opened. *Pay attention to the return policy. We bought a sectional 3 months ago. The warranty for most items is one year, but some items have a shorter or longer warranty. We just had a sofa and loveseat delivered. Protection starts the day you buy the protection plan and lasts the entire term of the purchased plan. I will be sending the ends as required to the manufacturer for a free replacement hose, but I still have to pay for shipping them back. We said NO, requesting full replacement. Copyright 2012 - 2023, ReturnsAndRefunds.com. For more details on what is covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms, Intentional damage, misuse, extreme weather events, loss, and theft are not covered. Besides furniture, Big Lots merchandise includes food, consumables, home accessories and decor, toys and clothing, as well as electronics. A lawsuit just waiting and they last for a year and one-half. *as far as stale crackers.. they should have refunded that with no hassle (as long as it was within the 30day return policy) a sealed one dollar bottle of spices to the store without a receipt for an exchange. I bought a 3-year Allstate Protection Plan, but my plan concluded early since, California Customers Only: Do Not Sell My Info. Complete Big Lots customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. Nothing visibly wrong with the mechanism from what I can tell. !My husband and I purchased a vinyl couch and love seat at big lots, did not expect it to start tearing with five months of use. View more property details, sales history and Zestimate data on Zillow. Bought a Lane Ottoman. Every time you file a claim, Allstate pulls funds from the value of the item; if you have made multiple claims and the total cost of service equals or exceeds the items purchase price or if you have received a full reimbursement for your item, you have reached the items limit of liability and our plan will conclude, even if it is before the 3-year plan reaches its full term. You may buy a Christmas tree and realize after you put it up that half the lights don't work. } Just won't work anymore. Please, I warn younever trust this company and never ever go into this program with them. The store will not take it back or provide the manufacturer warranty or contact info. Ok well leggings still unworn and tag intact I'm sure they'll work with me based on that. Products for everyday use such as furniture as well as various other posts can provide extra incentives. Furniture is bashed! Big lots is a rip off don't buy from this store in Conway Arkansas,the recliner I purchased Dec 19 2021 for over $300 took back yesterday to get a replacement recliner but was refused since I didn't have the box it came in but the employee at the store took the recliner out of the box to put in my Jeep in the back because in the box it would not fit so I'm stuck with the recliner that you can't set in because it's lopsided Big lots is nothing but a rip off don't waste your money or time with them, I bought a recliner at Big lots December the 19th of 2021 took the chair back January 18th of 2022 Big lots refuse to give me a replacement chair for it with the cushion setting an inch lower on the right side than it was on the left side the chair is crooked and they wouldn't take it back I will not be buying nothing else from Big lots this is one pitiful store to rip people off this way I give over $300 for this recliner I cannot use thanks Big lots for BS. View full Terms & Conditions for complete coverage details. My husband noticed a leg put on wrong. But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. When available, any warranties on products or services come from their manufacturers, suppliers or distributors. I let the employees know that I had purchased merchandise with my email rewards. One of the worst investments I ever made. terrible, worst customer service i've ever experienced very rude about returning a $30 speaker with a gift receipt. ?, as if it were tossed on it's top and into the box. I was looking for a new couch after remodeling my home. Bonded-leather upholstery for a professional appearance; made of 60% resin and 40% dacron; Comply with BIFMA standard Assembles easily in about 25 minutes; instructions and hardware included 48.2 x 30.1 x 29.1 Inches (H x D x W). Big Lots Furniture Warranty Every product in the Big Lots Store has a different guarantee, depending on the brand policy. Personal line of credit. } The material started separating along the seems within the first two months. Warning!! Which again I wasn't. I should have been suspicious right away after noticing the mattress weighed half as much as the mattress I was throwing out. Buyer Beware for somethings purchased here!! The recliner on the couch doesn't open. I can't get a refund or exchange! I decided to buy tables elsewhere. border-bottom: none !important; I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. !Take a lesson from Khols! Horrible return policy. There was the only one person sleeping on the mattress, but the wide sag also made the other side unusable. Protection is not available for items under $10. Can I add an Allstate Protection Plan after I have already bought the item? Do I need to pay a deductible when I file a claim with Allstate? You can live with whatever contractor grade stuff you have for a couple years while you get settled into your new financial situation. See Terms and Conditions for the specific company listed for your Plan. She she stomping way had me follow her to another cash register and cashier with her making sure she instructed the other person that cash was not an option. MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. Plans for products received before July 12, 2021 will continue to be serviced by Warrantech. Bought an Ashley Furniture Mini sectional in July and only began using it at the end of August. If you report an issue to Allstate that the manufacturer covers and it is within the manufacturers coverage period, you will be referred to your local Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. Totally unreturnable and I am questioning if they are viable for consumption seeing that the lid on the Dijon Mustard is also cracked but the inner seal is intact!! Helpful. You will be directed to Warrantech's site for assistance. ft. home is a 4 bed, 4.0 bath property. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. I am now out $40.00, and won't be purchasing anything from big lots again. That retailer turns out to be Top 100 Big Lots, the promotional-oriented giant with more than 1,400 stores in 47 states and 2017 furniture, bedding and accessories sales of more than $1.4. We paid for lifetime warranty. )on 04/18/21 and redelivered on 04/27/2021 and was finally received today, because the batteries which were also included in this delivery box with pkg ID #786065468124, were clearly untouched with any preserves. It was bought between December28 to January 12. So I never got the correct pair handed back to me. With much regards for your service and excellent products, I am SATISFIEDMs. Darwin-Ann (GIBBS) Lott. I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. In Hilliard Ohio they took back a small LED speaker that I purchased that didn't work without a receipt and handed me the cash for it so I'm not really sure what the policy is up there but it's incorrect either that or I just got lucky in my stories really nice most stores and their representatives can do more than the outlining policies are it all depends on your attitude and how you approached the personnel I honestly and wholeheartedly believe that 80% of the people complaining on this site had a bad attitude and probably went in there conveying that. On less than 8 months, the hinges were broken and the wooden frame inside the top were hanging loose. One of the plastic legs were broken. For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. I don't have money for a new couch. I've had good experiences with their furniture and kitchen appliances. 1. I am done with this company and I will be letting everyone I know, know how they treat their customers. Just because a customer doesn't have a receipt doesn't make them a thief! We now have to keep a blanket over the recliner to . We spent well over $3,000.00 at big lots on the items we purchased. Could someone please help me.??? Could someone please help me.??? No, you do not need to register your protection plan for it to be active. $1200 spent on the table and chairs set and all of it is awful. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer). } After a month the cushion sunk down so far you could see the wood frame. The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. July 2020 I paid over $1000.00 cash for a sectional and large ottoman. If they don't, it's not up to BLs to deal with it. How do Allstate Protection Plans work with a manufacturers warranty? Quickly find the information you're looking for on our. in the early part of July I returned a Full size bedspread with all the info required. That is very obviously the problem. I was exchanging for different color. I look over and see it was the lady the was watching my last "exchange" ever so closely and say, oh hey do remember me exchanging these? Choose an option below to get started. Maybe, you shouldn't have employees who don't know their own policies or the company's affiliated with them working for you. She then gave me another 10% off and I was supposed to be happy. After the first 30 days of your plan: You can cancel it here. I cannot find my receipt and I have the papers from the box but not the box. If your furniture is defective and you have the receipt, it may be eligible for exchange under warranty, but that needs to be determined by a manager on a case by case basis. Reciept number on itwill work. 80 psi to gpm. 3. I believe it's made in China, but I would have to check. Don't blame BLs if you didn't keep your receipt. We will keep doing this until the safe is empty. Cosmetics and batteries are repackaged to hide the expiration dates and/or store origin (buyouts from drugstores). Thank you! Are you kidding me?! so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. Bought a Vtech phone from Big Lots Clarksville Indiana. Are you kidding??? margin-right: 15px; Got speakers as a gift can not use at all. We purchased a mattress less than two months ago and it was a sealy. Would never set foot in a Big Lots store again - they sell 3rd hand junk! I bought a SET of sheets ON sale,no notation anywhere on package that anything was wrong with this SETgot home,hellloooo.aFLAT sheet would make a set !!!!!! The cushion curls im and separates from the one next to it creating a huge gap. And they aren't taking any returns right now. NO common sense anymore!!! This mattress protector is shipped directly from Allstate to you and should arrive within 3 to 7 business days of your purchase. Because of COVID-19 they were not receiving any furniture returns. I usually keep my receipts on items like this but unfortunately, was not able to find it. I will try to return it but the comments on this worry me. I would not recommend buying from big lots.

Did Victoria On High Chaparral Ever Have A Child, Articles B