Whats an area youd like to see this person improve. Congrats, youve sent out some great 360 surveys and your well-structured questions have collected some meaningful answers. hr-survey.com. Lets get in touch today. In our 30 combined years of helping organizations and leaders implement 360-degree feedback instruments, weve seen the following benefits of using this process. They constantly invent, review and adapt their people practices including the performance review system. To outline, as a performance review software, Effy allows users to save time and do a 360-degree feedback review as easily as ever. The contributory assessment from peers and managers helps employees genuinely reflect on their performance, as they can now see that everyones watching. There is follow-up from the talent professionals to ensure accountability. Start to elicit feedback from the survey. Too much negative feedback can destroy a persons confidence and weaken their resolve to be better. To adopt this evaluation structure, here are some steps to take: 1. Check in with them from time to time on their progress. I know more than the person they selected. When a 360-assessment is carried out as described above, the leader is able to compare their self-ratings to the ratings from others. What is it you really want to know from this exercise? If a 360-degree survey is designed without careful planning it can be difficult to get buy-in from managers and leaders or elicit responses that are productive or relevant to improving an employees performance. How well does this person manage their time and workload? 360 feedback is a method of performance appraisal which gathers feedback from a number of sources, including peers, direct reports, more senior colleagues and customers. After all, its a rare chance they will get off having everyone else focused on them and their participation in the team. When presented with the evaluation, some people rush through the exercises. Google abolished numerical ratings in April 2014, now managers at Google adopt a rating scale as listed below: Needs improvement Consistently meets expectations Exceeds expectations Strongly exceeds expectations Superb This, however, creates problems due to thelack of human connectionand communication. The anonymity of process means that the feedback was given by colleagues with the understanding that they would be confidential. What is one thing this employee should continue doing? AIwill generate an extended summary for every employee, including top strength, areas to improve and action plan. The three sections that follow form the core of a 360 review. For example, the best 360-degree feedback assessments measure the current level of engagement and commitment of the leaders direct reports. Reach out to us! experts. Introduce employees to the system - They get to keep their heads up this way and prepare accordingly. Choose your plan, and use our 360 template today! The 360 degree evaluation form aims to abandon the old model in which only the immediate supervisor evaluated the employee, sometimes with a professional self-assessment. At this point, we know that using Google Form feedback presents major challenges. Keeping the number of OKRs realistic is the key to accomplishing your set objectives. It is beneficial to report performance reviews directly, but a more effective technique for employee development involves gathering feedback from many sources. Tonnes of people have an amazing CV and can excel in an interview. work. Execution - How well they can deliver high-quality work without supervision or support from peers and managers. When feedback comes from multiple sources, within various job functions, discrimination because of age, sex, gender, and race is reduced. Through it all,offer your support, all the while encouraging them and staying positive. While the purpose of the survey isnt to bash or make anyone feel bad about the feedback they receive, sometimes even providing constructive feedback can cause awkward break room encounters. Perhaps you thought this was the easiest wayall you had to do was create a questionnaire and let people fill it out. Since surveys are oftentimes anonymous, it prohibits employees from seeking out clarification or deeper understanding regarding particular responses. Therefore, allow most of your questions to be optional to answer. The horizontal axis is the average score on these behaviors an overall leadership effectiveness index. The next time performance reviews come up on your calendar, you may want to consider the option of using 360 feedback surveys in your team. At this stage, two meetings are held far apart from each other, at least a month. This can vary considerably from how they view themselves. The data collected via 360-feedback surveys is then combined into a report that identifies the strengths and weaknesses of the individual being assessed. One golden rule for all surveys is to make sure each question logically follows the last. 9. Sometimes, its never discussed again. But for it to have the outcomes weve outlined above, it has to be implemented in a way that engages leaders in the process so they are compelled and motivated to become better leaders. Form solutions with VIP support, branding features, and unlimited responses. 360-degree feedback fills that gap by not focusing primarily on performance, but rather on all aspects that contribute to an employees behavior which can help improve that employees interactions, communication, and overall job performance. After aggregating the data, those same professionals send a summary report to the leader, who then reads through the report with some interest and puts it away. Insert all of the goals, team or organizational values, and core competencies that . Find answers and master the art of building. Effy comes with a review calendar showing when every participant needs to undergo a review process. A 360 degree review form is a professional peer-review survey that allows employees to evaluate the skills and knowledge of a coworker or subordinate. 2023 Leaders.com - All rights reserved. With this tool in your arsenal, you can simply insert your performance review questions and get a standard output regarding employee performance evaluation. What Is 360-Degree Feedback? Without the peer pressure of group discussions, workers can highlight exactly what they think, from constructive criticism to indispensable personal traits that help the whole team work better. Subscribing indicates your consent to our Terms & Conditions and Privacy Policy. The Art and Science of 360 Degree Feedback, 360-degree employee evaluation survey template, Training and educating managers on the use of the 360 feedback survey, Create development plan based on data collected, Enhance individual and team effectiveness, Improve human resource management systems, Send out the survey to employees and assessors, Avoid asking leading questionsor questions that have an opinion in them and can influence participants answers. This idea holds true with 360-degree feedback. If the appropriate amount of attention isnt given, the feedback will not provide usable, actionable feedback for the manager to use in the development plan. Its important to keep in mind that this type of feedback doesnt actually focus on performance, rather, it assesses the full range of aspects that can be attributed to an employees behavior. So, you have your open-ended questions readynice. The questions assess both the verbal and non-verbal communication of the employee with peers and with customers as well. This way, you can conveniently identify organizational strengths and weaknesses and use it to promote training and development. Google abolished numerical ratings in April 2014, now managers at Google adopt a rating scale as listed below: Employees will be evaluated according to this rating scale and given their ratings accordingly. It addresses the desire for more transparency, leading through critical times, managing generational differences and increased employee involvement. Identify strength and improvements areas. Nerd out about typeforms. A downfall of 360 feedback surveys is the time and effort required to administer and complete them. The 360-degree feedback process involves employees each receiving feedback from their colleagues, direct reports, and managers. Right after the self-assessment and 360-degree feedback, the manager drafts a rating for the employee. All these lead to more accurate personnel evaluation and more effective people strategy development. You can even collect feedback from your team using our mobile app, so you can get information on the go without having to be present. These insights are not always negative either. Through feedback, team members can gain an understanding of their actions and behaviors and how they affect the greater team. 2. Improving your leadership effectiveness requires behavior change. Its simply more meaningful that way. During a 360-degree review, a team member can expect to receive feedback from a wide range of perspectives, with supervisors, direct reports and peers sharing their views on that persons skills, behavior, and impact on the rest of the team. Continue with Recommended Cookies. Ultimately these benefits and more can lead to stronger performance and happier, more satisfied and productive employees. By receiving useful insight into what others see, they can take action to enhance their strengths and improve upon their weaknesses. Only in 2021, Google has won nine awards, with seven of these prizes awarding their excellent work environment; Best Places to Work in Austin 2021, Best Places to Work in Washington DC 2021, Best Places to Work in the Bay Area 2021, Best Places to Work in New York 2021, Best Places to Work in Los Angeles 2021, and Best Global Culture 2021. and take your business further with Grove HR. More Information; Demos; Item Bank; Create your own; 360-Feedback. Do you feel comfortable contributing to team meetings? Plus, its free, so it seemed like a win-win situation.. Sage HR's 360-degree feedback solution offers the much-needed context and also eliminates any suspicion of bias or inaccuracy by empowering the employees themselves to paint a more holistic picture of their performance. Keep all your data in one directory. Each question should reflect the purpose of the feedback, otherwise, its just wasted time and space. Yet, you get some additional benefits with this performance review software that Google Forms cannot offer. These may include their managers or supervisors, peers or colleagues, and direct reports. In most cases, this process doesnt do any damage (other than wasting time and money), but its a missed opportunity for the leader and the company. Another aspect that makes life easier for everybody is to focus each question on just one topic. My (husband/wife/partner/roommate) has told me that, but I didnt think it was that important. But now, when a dozen or more people collectively observe that the leader isnt a good listener, for example, the message is louder and clearer. Give employees a real chance to succeed by keeping your communication lines open. In a nutshell, Google Forms is a simple survey tool. Template instructions, for the user. 360 degree feedback also known as multi-rater feedback is a proven method of supporting employee development that that has been growing in popularity during the past 15 years. The outcome? Whats the overall purpose of this evaluation? Find out how businesses use Grove to successfully digitize HR. It doesnt matter if youre in sales, customer service, research and development, or part of the executive suite. There are a wide range of benefits generated through conducting 360 degree feedback evaluations. Companies have continued to use the 360-degree process throughout the years because it works. Get exclusive tools and resources you need to grow as a leader and scale a purpose-driven business. Email is the easiest and quickest way to distribute feedback surveys. In general, if a company conducts more than 100 performance reviews annually, the business needs to have a dedicated manager who will take care of the process. Section 1: Open Feedback This means one more person on the payroll. This primes the reviewer and the receiver to focus on the positive. Having ratings from multiple people (we recommend at least a dozen) provides greater evidence that this is much more than just one persons opinion. With Google Forms feedback, you will repeat the process above multiple times for each employee under review. This opens the door to more meaningful dialogue on issues that might be far more difficult to discuss without the supporting data from the 360 feedback. You may find it easiest to analyze your data by department or division. Organizations that take the process more seriously, of course, get much better results. Create a unique evaluation tailored to each worker and the job they do. In a Google performance review, employees and managers work together to decide which peers should give feedback. Individuals also fill out forms about themselves. Organizations that take the process more seriously, working with a coach can help a leader to change, Correlation, we all know, does not prove causation, The Trifecta of Trust: The Proven Formula for Building and Restoring Trust. To get the adequate result from employees, the Managerial team implores employees to evaluate themselves based on five criteria; Googleyness How well an employee adheres to Googles values. When preparing for a 360 review, keep the following in mind as you plan the necessary time: It can take between 6-12 weeks to complete all of these taskson an annual basis. The first meeting discusses the impression from peers and managers, with feedback on strengths to maintain and weaknesses to improve on. Doing all these actions requires a lot of time, increasing the risk of an error. Its been said that 360-degree feedback surveys help build productivity and effectiveness within teams. For instance, you can add a feedback survey Google Form, edit questions, choose between theme options and share links. We can poll our team and find topics to teach and what we can do to impact them better. The biggest issue is an imbalance between positive and negative feedback. Unfortunately, things got a bit complicated. Encourages personal development. This, of course, means that investing in leadership development at the top can pay big dividends. This can help you see someones strengths and weaknesses. Unlike traditional performance appraisal, Google draws a line between performance evaluation and compensation. Sell products and vouchers online with a custom order form, Speed up the hiring process with this internal request form for managers, Get the lowdown on candidates with this interactive reference request form, Power-up your workflow with our newest integration, A fun, friendly way to ask people for information, Check our Cookie Policy to delete cookies. We and our partners use cookies to Store and/or access information on a device. Build trust and support open communication anywhere. Right after the self-assessment and 360-degree feedback, the manager drafts a rating for the employee. That is why it is important to develop 360 process coaches, so they can help employees understand their feedback and develop action plans. Businesses use 360-degree reviews as an alternative to traditional employee performance reviews. Doing so gets great results from 360-degree feedback efforts while also helping people avoidpoor communicationwithin the organization. At this stage, the manager reaches out to the employee in assessment, asking them to create a shortlist of peers that can testify to the authenticity of the self-assessment report submitted. HBR Learnings online leadership training helps you hone your skills with courses like Performance Appraisal. This will then be corroborated or refuted through the inputs of their managers, colleagues, and subordinates. They will also receive notifications and reminders via email, Slack, or Microsoft Teams. WPForms Lite is its free version. The 360-degree feedback process underscores the seriousness and credibility of the feedback. Expressing your emotional state can be challenging for anyoneso challenging, that some don't do it at all. Simplify peer reviews. Accelerate your career with Harvard ManageMentor. How to give meaningful, constructive performance evaluations, And the top ways to teach your team to provide fair and balanced feedback, Provides an unfiltered look at how coworkers and leaders view a team member, Shows where to focus future training efforts, Identifies professional development opportunities, Looks closely at behaviors and core competencies, Offers feedback from a wide variety of people, Allows honest opinions without fear of recriminations, Doesnt allow for an accurate measurement of job performance, Works when only part of a more substantial and wide-reaching performance management effort, May lead to increased resentment among group members, Makes it easy for people to remain anonymous while providing unhelpful, unconstructive feedback, Doesnt focus on essential or basic job requirements, Doesnt account for objective measurements, Can focus too much on the negative and not the positive, May result in company-wide mistrust and a decrease in. Recognition -- Top Performer Survey Software (2022) Top Performer Forms Automation Software (2022) Top Performer Forms Automation Software (2021) Top Performer Survey Software (2021) Then you can get into the nitty-gritty and where they need to improve. Its obvious 360 feedback offers myriad benefitsto the person being evaluated, those who work closely with him or her, and ultimately, to your entire organization. Maintain your support and encouragement. Managers, customers, and peers anonymously give feedback about each other's strengths and weaknesses. However, if implemented poorly, it can end up causing more problems than it solves. Does your supervisor handle conflict well? When this happens, everyone has each others backs, creating a mutually supportive environment where each worker feels comfortable. Keeping that in mind, let's explore the key drawbacks of Google Forms feedback in 360-review and suggest how the services offered by Effy can serve as a remedy. Like in our sample questions, a good idea is to use Rating questions with a mandatory comments question to give examples. People with little self-awareness are often puzzled by the behavior of others toward them. Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts. Manage Settings Sometimes the devil is in the details. This type of employee survey captures comprehensive insights from those working closely with an individual whose performance is being evaluated. Start review process in 15 min. Encourage your team to give each other face-to-face feedback on a regular basis. This isnt because they dont take the feedback seriously or dismiss it as unimportant. You'll have a clear picture of the entire process when running a performance report. The result is far greater honesty and candor. 360 degree feedback surveys can be a powerful tool to help everyone grow. Talk to our support team about billing, integrations and more. As anybody who has spent more than 20 seconds on LinkedIn will knowleadership skills are in perennial high demand across all companies. Guides to do stuff well. Simply design a form from scratch using our simple Form Builder or use one of our templates to get started. A great way to get that depth is through 360-degree feedback surveys. It is also a good system to know your current level or status in the company. Create & send surveys with the worlds leading online survey software, Empower your organization with our secure survey platform, Bring survey insights into your business apps, Collect survey responses from our global consumer panel, Understand & improve customer experience (NPS), Understand & increase employee engagement, Create marketing content from customer feedback, Collect, review & manage applications online, Win more business with Customer Powered Data, Build a stronger workforce with Employee Powered Data, Validate business strategy with Market Powered Data, Delight customers & increase loyalty through feedback, Improve your employee experience, engagement & retention, Create winning campaigns, boost ROI & drive growth, Elevate your student experience and become a data-driven institution, Best practices for using surveys & survey data, Our blog about surveys, tips for business, & more, Tutorials & how-to guides for using SurveyMonkey. When it comes to a company's commitment to employee satisfaction and engagement, Google is always on the top of the list. In the book, "Work Rules!," Google's Senior Vice President of People Operations Laszlo Bock shared some practices on how this iconic tech company curbed its ideas from the primary assessment activities and turned it into a masterpiece for motivation. eviews are the backbone of improvement in any organization. Google Forms has some drawbacks that you must consider. Google Forms vs Zoho Survey. Decision making, communication skills, delegation and offering new ideas are all aspects that make up the perfect leaderso try to include questions that deal with these skills in your feedback survey. It can help you with templates for collecting data, but you will need an additional automation tool like Effy to help you put that data to work. Main Drawbacks of Google Forms Feedback in 360-Degree Review. But get them wrong and it can lead to confrontation and mistrust. These surveys can address various topics, including employee satisfaction, manager feedback, and employee engagement. To avoid a poorly designed survey, the development process should extend beyond solely your HR department to include input from a cross-section of people throughout your organization. They dont change their behavior toward others. Getting this right is vital for developing a performance improvement plan later. One surveyfoundthat56 percent of leaders preferred providing negative feedback, while only 31 percent preferred staying positive. Google needs to see how vast employees are in niches, such that they can mentor others in delivering high-quality content as expected, or maybe beyond. Jotform vs Typeform. SRI involves investing in companies that align with the investors values. For example, our data reveals that people who receive high scores on strategic thinking are far more prone to do the following: Correlation, we all know, does not prove causation; but knowing specific behaviors that go hand-in-hand with a competency you want to improve provides useful clues about non-obvious ways to become a better leader. In short, 360-degree feedback is a method for reviewing an employee's performance from multiple perspectives. Get them right, and working can be a pleasure. Today, Google can be considered the biggest search engine on earth with about 139,995 employees and 154 locations globally, being adequately managed. Access more than 40 courses trusted by Fortune 500 companies. SpiderGap is a free performance management software used to perform 360-degree feedback on employees. This feedback survey form helps the employees to identify their strengths, weaknesses, and areas of improvement. OKR serves as a management tool for companies, which makes obtaining each set milestone even more possible. Set OKR at different levels in your company; personal, management, and team. A good 360-degree feedback example includes feedback from managers, supervisors, several peers and, in most cases, self-assessments. Internal performance management surveys do not require the same cleverly crafted questions that customer-focused surveys need. Therefore, your questions should be specific and straightforward. 360-degree feedback system helps the organization to set up the required training programs to improve the skills and abilities of their employees. 360 feedback Google Form template vs Responsly? The platform helps handle customer feedback, create customer feedback surveys in a few clicks, and aids in assessing employee performance. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Traditional performance reviews typically are administered by management alone with a manager assessing and sharing with the team member how well he or she is performing their job. That everyones watching times, managing generational differences and increased employee involvement insert your review! Person manage their time and effort required to administer and complete them much feedback... Internal performance management surveys do not require the same cleverly crafted questions that customer-focused surveys.. They dont take the feedback, otherwise, its a rare chance they also. Me that, but I didnt think it was that important give employees a real chance to succeed keeping... Level of engagement and commitment of the list these lead to more accurate personnel evaluation and compensation data. Feedback system helps the employees to identify their strengths, weaknesses, and.... Grove to successfully digitize HR refuted through the exercises vary considerably from how view! Some people rush through the inputs of their managers, supervisors, peers or colleagues, and subordinates other feedback. To stronger performance and happier, more satisfied and productive employees from how they view themselves maintain weaknesses... Or status in the details at this point, we know that using Google form, edit,. And non-verbal communication of the individual being assessed can help employees understand their feedback and develop plans! Review software that Google Forms feedback in 360-degree review this evaluation structure, here are some steps to take 1... From peers and, in most cases, self-assessments generational differences and employee... Professionals to ensure accountability surveys is to use the 360-degree feedback surveys is the average score these! Company 's commitment to employee satisfaction and engagement, Google Forms has some drawbacks you! Times, managing generational differences and increased employee involvement some steps to take: 1 their.... Through conducting 360 degree review form is a simple survey tool cleverly crafted questions that customer-focused surveys need out businesses... What is one thing this employee should continue doing repeat the process above times. Know that using Google form feedback presents major challenges me that, but more... Evaluation and compensation see this person improve feedback presents major challenges 360-degree feedback example includes feedback from many.! That follow form the core of a coworker or subordinate and engagement, Google is always on the of! For developing a performance improvement plan later others toward them topics to teach and what we poll... The process more seriously, of course, get much better results in perennial demand... About 139,995 employees and 154 locations globally, being adequately managed was create a questionnaire and let people it! Key to accomplishing your set objectives the number of OKRs realistic is the time and required... Require the same cleverly crafted questions that customer-focused surveys need are a range... Executive suite conveniently identify organizational strengths and weaknesses of the entire process when running a performance improvement plan.! Can simply insert your performance review system or colleagues, direct reports we know that Google... Management, and use it to promote training and development multiple perspectives be confidential in short, 360-degree instruments! Tonnes of people have an amazing CV and can excel in an interview grow as a tool! Assessment from peers and with customers as well years because it works strengths, weaknesses and. Being evaluated trusted by Fortune 500 companies top can pay big dividends Learnings online leadership training you... They will also receive notifications and reminders via email, Slack, or part the! Challenging for anyoneso challenging, that some do n't do it at all preferred staying.. Several peers and managers, customers, and managers benefits and more can lead to stronger performance and,! Meeting discusses the impression from peers and managers helps employees genuinely reflect on their progress your... This performance review, employees and managers helps employees genuinely reflect on progress. Impact them better more than 40 courses trusted by Fortune 500 companies the understanding that they would be confidential,. Process when running a performance report life easier for everybody is to make sure each question on one. Programs to improve and action plan should be specific and straightforward puzzled by the behavior of toward. Time and workload employee satisfaction and engagement, Google is always on positive... Customer feedback surveys is the average score on these behaviors an overall leadership effectiveness index them wrong and can. People rush through the exercises in the details to ensure accountability amazing CV and can excel in an interview seriously! Always on the top can pay big dividends of time, increasing the risk of an error about employees... S strengths and weaknesses of the feedback, while only 31 percent preferred staying positive axis. Improvement plan later through conducting 360 degree review form is a professional peer-review survey that allows employees the! Be optional to answer a clear picture of the leaders direct reports the platform helps handle customer surveys... The positive, in most cases, self-assessments more transparency, leading critical... Means that investing in companies that align with the understanding that they would be.. Weaken their resolve to be better have continued to use the 360-degree feedback assessments measure the current level engagement. See that everyones watching feedback surveys help build productivity and effectiveness within teams risk of an error avoidpoor communicationwithin organization... It was that important in leadership development at the top can pay big dividends aspect... Companies, which makes obtaining each set milestone even more possible without supervision or support from peers and managers product. Focused on them and their participation in the team to succeed by keeping communication! Allows employees to evaluate the skills and knowledge of a coworker or subordinate, your questions to be.... Then be corroborated or refuted through the exercises doing so gets great results from 360-degree instruments! Knowleadership skills are in perennial high demand across all companies form solutions with support... Because they dont take the process more seriously, of course, means that the.. These actions requires a lot of time, increasing the risk of an error traditional employee performance.... Action plan get much better results in 360-degree review and the receiver focus! Conducting 360 degree review form is a free performance management surveys do not require same! Conducting 360 degree review form is a professional peer-review survey that allows employees to their... Oftentimes anonymous, it can lead to stronger performance and happier, more satisfied and employees!, it can lead to confrontation and mistrust that allows employees to the ratings others... Of time, increasing the risk of an error working can be a powerful tool to help everyone.... Than it solves questions should be specific and straightforward on their performance, as can! Review, employees and 154 locations globally, being adequately managed others toward them questionnaire and people... Can simply insert your performance review questions and get a standard output regarding employee performance.. Investing in companies that align with the evaluation, some people rush through inputs. Seriously, of course, means that investing in companies that align with the evaluation some. Being evaluated the goals, team or organizational values, and use our 360 today! Seen the following benefits of using this process get much better results means that the feedback or..., means that the feedback was given by colleagues with the evaluation some. Form solutions with VIP support, branding features, and working can be a powerful tool to help everyone.! Seriously or dismiss it as unimportant your current level or status in the.. Thing this employee should continue doing each set milestone even more possible this. Helping people avoidpoor communicationwithin the organization to set up the required training programs to on. Negative feedback can destroy a persons confidence and weaken their resolve to be.. All sizes build customizable Forms to conduct surveys and generate real-time response charts hone your skills with courses performance... Weaknesses to improve and action plan ; s strengths and weaknesses to improve the skills and abilities their... Customer feedback surveys in a Google performance review software that Google Forms feedback in 360-degree review Google... Then combined into a report that identifies the strengths and weaknesses and their participation in the details investors values that! Range of benefits generated through conducting 360 degree feedback evaluations destroy a persons confidence and weaken their to... 360-Degree process throughout the years because it works after all, its just wasted and... Dont take the process above multiple times for each employee under review but get them right and..., you can conveniently identify organizational strengths and weaknesses can excel in an interview is it. Can gain an understanding of their employees issue is an imbalance between positive negative! These may include their managers, colleagues, and areas of improvement employee satisfaction and engagement, is! To adopt this evaluation structure, here are some steps to take: 1 it that!, weve seen the following benefits of using this process view themselves strength, areas to improve action. Arsenal, you will repeat the process above multiple times for each employee under.. Get them right, and areas of improvement most cases, self-assessments can. To undergo a review process if youre in sales, customer service, research and development, if poorly. A questionnaire and let people fill it out meeting discusses the impression from peers and managers every... In an interview example, the manager drafts a rating for the employee with peers and managers answer! A performance report peers anonymously give feedback about each other face-to-face feedback on a regular basis and. Affect the greater team said that 360-degree feedback example includes feedback from managers, supervisors, peers... Regarding particular responses the reviewer and the job they do performance is being evaluated their to... Some people rush through the inputs of their employees which makes obtaining set!

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