First, make sure you keep your phone within 30 feet of your smart plug during setup. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. 6. Then click the "+" icon in the upper right corner and select "Add Device". Learn how the long-coming and inevitable shift to electric impacts you. All you need to do here is hit the Edit button and actually add the light to the group from your devices. To get back up and running, check to see if your internet or Wi-Fi is offline and troubleshoot your internet to get up and running again. I dont know any way to fix it other than renaming your devices with a goofy code name like Pickle (Alexa turn on Pickle) and it works. You can create groups by room, such as Living Room or Bedroom. Move Alexa closer to the internet router and test the connection after moving. On that page, select Your Skills. Try speaking to Alexa again, this time moving closer to the device or looking directly at it while you speak. Smart Home Point 2019-2023. The Echo uses Amazons digital assistant, Alexa, to perform these various functions. Wi-Fi and Bluetooth. No matter what the problem with your Alexa is, you have a variety of different solutions that can get it up and running again. Works for me, might work for you. If so, then delete it. How can I make the following table quickly? Tap Activity and then choose Voice History at the top of the page. I feel so dumb lol. Check Amazon smart speaker or your smartphone. Choose it, and follow the instructions to allow Alexa to discover your light. If you do, youll want to follow this guide on how to fix Unreachable Philips Hue lights. Put the frequency on 2.4Ghz. Another issue you may run across is when asking Alexa to control your smart lights whether theyre bulbs or light strips. Restart the Alexa app, and your Echo as well to make sure everything is set. Change your address, Digital & Device Forum This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! However, Alexa still won't turn on my lamp through this command. @jsotola At first, this workaround didn't work. This could be a microwave, other wireless devices, or even a baby monitor. Open the Alexa app and go to Devices. Alexa doesn't respond or says she can't understand you. Open the relevant group and search for the light that's playing up: it should have a tick next to it, so tap it . https://images-na.ssl-images-amazon.com/images/G/01/x-locale/cs/help/images/D2gateway/spot_efd_dot_ring.png, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Update the Wi-Fi Settings for Your Echo Device, Echo Device Can't Connect to Wi-Fi During Setup, Ask Alexa to Tell You Why She Just Did Something, Turn Notifications On or Off for Your Echo Devices, What Do the Lights on Your Echo Device Mean, Connect Your Echo Device to Your eero Network, Pair Your Phone or Bluetooth Speaker to Your Echo Device, Remove Paired Bluetooth Devices from Your Echo Device, Check Your Echo Device's Software Version, Alexa Doesn't Understand or Respond to Your Request, Reset Your Echo Dot (3rd, 4th, or 5th Generations), Green Light Won't Turn Off on Your Echo Device, Yellow Light Won't Turn Off on Your Echo Device. If you have more than one Echo and television, you can set it up so that your other Echo(s) control a different television. Related Help Topics All Rights Reserved. But we're here to help. new group in Alexa called "All lights". Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Some Apple users utilize Apple HomeKit as their smart home hub. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. With your device working again, you can test all the different skills Alexa has to offer. If Alexa and your Echo are still giving you a hassle, an option you might try are Routines. Learn about Alexa features, and get troubleshooting tips. To set up Voice ID, open the Alexa app and select Settings > Your Profile & Family. Once the smart plug is set up and connected to your network, you can control it from afar. One option you might consider is Google Home. You can tell theyve done this if you turn on your lights manually and notice theyre blinking as if its the first time youre using them. If the site is taking too long, reset your internet router to solve the problem. Alexa does seem a bit unreliable at times (although Google Home isnt much better, sadly). Updates to the Alexa app can sometimes reset or disable a schedule you set up for the feature. Thank you. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? The problem could be due to a number of causes. Start the Alexa app on your mobile device and tap Devices at the bottom of the screen. So what does Alexa respond with now? Specifically, if you have any light or group named "Hall Lights", Alexa sometimes interprets "Hall Lights" as "All Lights". Looks like shes hearing what Im saying too. If not, you may need to reach out to Tech Support. If it's cranked all the way up, lower it. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. . Move it closer to the router and see if this solves the problem. With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs! Connect and share knowledge within a single location that is structured and easy to search. 9. If your internet is offline or it isn't properly connected to your Wi-Fi network, you'll generally see the status light turn red and either get no response or hear an error message like "Sorry, I'm having trouble understanding you right now.". Thanks for contributing an answer to Internet of Things Stack Exchange! We'll highlight some common issues with Amazon's assistant and how you can fix each one. The next screen will present two options: People are detected . 6 Ways ChatGPT Can Revolutionize Smartwatches. When it fully restarts after about a minute, you should be able to give Alexa commands again. Either it has the wrong credentials, or your network is down. Did this ever work with Alexa? You might start to consider another smart home hub. You can also check your Wi-Fi connection and network settings, or reset the Alexa device. Devices & Content You can also try this trick if the Bridge is on and theres no network connection. Open Amazon Alexa App, tap on "Home" icon in bottom right corner. Trusted Reviews is supported by its audience. Put someone on the same pedestal as another. First, go into your Alexa apps settings. Usually, your speakers and displays update themselves automatically, but you can force yours to check and run an update if needed. You can find several topics in this forum with approaches people have for naming to avoid conflict. Use another device to test the internet to determine if your router is the source of the problem. I guess I just wasted the money lol. Turn off low-power or power-saving mode on your phone during the setup process. Get help using and troubleshooting common issues with Echo Dot. 4. The Alexa app next asks what brand you're installing. Still not working? Voice ID might not be available on an older version of the Alexa app. For more details about Smart Home skills, see Understand Smart Home Skills.. For the list of languages that the ColorTemperatureController interface supports, see List of Alexa Interfaces and Supported . So even though you can add more than one Fire TV into your Alexa app, each one of your Echo devices can only control one of them. This would be the first thing I would check. There could be a number of reasons for the issues. My current workaround is to create two routines in the Alexa app for turning the kitchen light on and off. After authorized successfully, the App will remind that "TP . 1. Check your internet connection. When this issue first came up, I created an Alexa routine as a workaround. If the second light is off, then it means that you have a problem with the connection to your router, so check the cabling (this will also mean that the third light is off). Alexa will prompt you to say a few different phrases at an average distance away from the device. A cyan spotlight on a blue ring means that Alexa is listening. Rename your bulb in the Hue app, and then do a Discover again from the Alexa app, should be fixed. One of the most common errors Echo users face is the dreaded [Name of device] doesnt support that error. In some situations, that means you'll see your Alexa speaker light up, but then a speaker in another room will respond without you noticing. Keeping the software and firmware updated, as well as making sure everything is connected properly are just some of the ways you can deal with this issue. Select Do Not Disturb and check that the schedule is enabled and correctly set up. Why You Shouldn't Trust ChatGPT With Confidential Information, How to Combine Two Columns in Microsoft Excel (Quick and Easy Method), Microsoft Is Axing Three Excel Features Because Nobody Uses Them, 3 Ways to Fix the Arrow Keys Not Working in Excel. You simply add the command (i.e. The main reason this happens is that either you, your friends, or the TV said a phrase that sounds similar to "Alexa." Welcome to the wonderful world of home automation Remember: To err is human, to really foul things up takes a computer. Update the Wi-Fi Settings for Your Echo Device. How to get the most out of any Amazon Echo device, A comprehensive list of Alexa voice commands you can use with your smart devices, How to connect Alexa to your lights and turn them on and off with a single command. What sort of contractor retrofits kitchen exhaust ducts in the US? Is it considered impolite to mention seeing a new city as an incentive for conference attendance? After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. Walked into my bedroom and thought, oh what the heck, Ill ask it one more time to turn my light offand what does it do, it turns my light off as pretty as you pleaseno cluenot sure what thing worked but all lights working just like theyre supposed to againlol.Merry Christmas to all that read this and good luck to you1, Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). Echo Device Can't Connect to Wi-Fi During Setup. 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